Service Advisor | $80,000 to $110,000 per year Kia of Puyallupis currently hiring for 2 full-time Service Advisor\'s. Our Service Department is currently averaging 60-80 repair orders per day and we are looking to add team players who have advising or writing experience to our award winning Service team!
Greet customers when they arrive, offer excellent customer service and escort them when they leave
Maintain high customer satisfaction
Determine and diagnose car issues based on customer description and vehicle condition
Translate customer-reported problems to actionable work orders for technicians to complete
Order necessary parts from suppliers and double-check that they are delivered to technicians
Ensure that automotive work provided to customers meets company quality standards
Invoice and collect payment from customers for services rendered
Handle and resolve customer complaints regarding services
Maintain customer records and enter data into computer databases
Answering phones and making customer appointments
Preferred qualifications:
Working knowledge and experience of automotive products and parts
ADP/CDK experience
Secondary education in the automotive field or equivalent work experience
Strong communication skills
Basic knowledge of computer programs including word processing and database tools
Organizational skills
Exceptional customer service sills
Qualified candidates will have a valid driver\'s license and a clean driving record
Benefits include:
2 consecutive days off
Medical | Dental | Vision | Life Insurance
401k with matching
Paid time off
Paid training
Monthly employee recognition luncheons
Active, supportive and tenured management team
Fun, family-oriented work environment
Automobile, parts purchase and service discounts
All qualified applications will be contacted. We look forward to meeting you!
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