Job Description

Overview

Opportunity: Security Officer

Perform protective and enforcement functions in a friendly and courteous manner to maintain a safe and secure hotel environment.

Potential Career Path

Security Supervisor/Manager \xe2\x80\x93 Director of Security

Essential Job Functions

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guest\xe2\x80\x99s w/entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM\xe2\x80\x99s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Prior security experience desirable.
• CPR/First Aid preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching and climbing stairs.

What We Believe

People Are Our Capability \xe2\x80\x93 Hearts That Serve \xe2\x80\x93 Only Excellence \xe2\x80\x93 Stay Nimble - Own It

About Us

The Joule is a revitalized 1920s neo-Gothic landmark building set in the heart of Dallas\xe2\x80\x99 central business district. With dramatic art installations, unique retail boutiques, a world-class spa, clever design, award-winning food and drinks and some of the best service in town, The Joule is seen as the city\xe2\x80\x99s cultural epicenter. Adjacent to the Dallas Arts District and the flagship Neiman Marcus, the hotel is perfectly positioned when guests finally do venture out of the hotel\xe2\x80\x99s communal embrace.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Hersha Hospitality Management