Job Description

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About the Position

Marc Security Services is seeking a polished, service-driven Security Concierge for a luxury hotel / high-rise condominium property. This position blends top-tier customer service with professional security functions, ensuring guests and residents enjoy a safe, welcoming, and upscale environment.



This is a front-of-house role ideal for individuals who take pride in appearance, communication, and hospitality while maintaining strong security awareness.



Key Responsibilities


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Security & Safety

Monitor and control access to the building, lobby, elevators, and parking areas.



Verify visitor credentials, issue visitor passes, and maintain accurate logs.



Monitor CCTV cameras, fire panels, and security systems.



Conduct lobby, perimeter, and garage patrols as assigned.



Respond to emergencies, disturbances, and medical incidents promptly.



Enforce property rules and support hotel/condo management with safety protocols.



Document activities, incidents, and maintenance concerns in daily reports.


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Concierge & Hospitality

Greet guests, residents, and visitors with exceptional professionalism.



Provide hotel/condo information, directions, and general assistance.



Coordinate with front desk, valet, housekeeping, engineering, and management.



Assist with package handling, deliveries, and resident service requests.



Maintain a clean, organized, and elegant lobby presence.



Offer a high level of customer service while maintaining safety standards.


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Qualifications

High school diploma or equivalent required.



Security officer license (if required in your state).



Superior customer service and communication skills.



Experience in hotels, luxury condos, hospitality, or security preferred.



Professional appearance, posture, and demeanor are mandatory.



Ability to multitask in a busy lobby setting.



Ability to stand, walk, and patrol for extended periods.



Reliable, courteous, and detail-oriented.


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About MARC SECURITY SERVICES LLC

Careers at Marc Security Services Join Our Team of Dedicated Security Professionals At Marc Security Services, we believe that safety, integrity, and professionalism are the cornerstones of great security service. As a leader in security solutions, we protect a wide range of clients, from educational institutions and healthcare facilities to retail spaces and construction sites. Our team is composed of highly trained and motivated individuals who are passionate about making a difference in the communities they serve.