At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they\xe2\x80\x99ve been hired to do: their very best. Your potential is waiting; why are you?
Job Title: Sales Development Representative Department & Team: Marketing, Lead Development Reports to: Jessica Baxter Location: Virtual Office Summary: The Sales Development Representative is responsible for generating quality new business pipeline for the sales force through a combination of inbound & outbound efforts. They also may serve as the main point of contact to build relationships with incoming calls and web inquiries. Key Responsibilities:
Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process
Transform Marketing leads to sales opportunities that meet a minimum qualification criterion (BANT), by educating and challenging prospective buyers
Partner with field sales representatives on targeting account planning and competitive strategies
Engage in outbound prospecting including cold calling and leveraging intent data to generate interest
Assist in live inbound chats and phone calls and follow-up via phone and email on leads from web, events, email campaigns, etc.; ask for referrals
Follow best practices for maintaining Salesforce.com database accuracy and completeness by updating records regularly
Expand on key buying personas and units in target companies (via internal and external subscription databases, LinkedIn, etc.)
Engage with social media channels to effectively build relationships and interact with prospects and customers.
Minimum Requirements:
Equivalent experience (2+ years)
Excellent written and verbal communication skills
Displays a sense of curiosity and problem solving in uncovering prospect/customer needs
Demonstrated ability to actively listen
Comfortable reaching out to new contacts via phone and/or other channels and building rapport
Ability to constantly prioritize work with strong time management skills
Resourceful and ability to adapt quickly to a changing environment
Ability to work independently and as part of a team
Driven to exceed defined individual and team targets and quotas
Comfortable with remote and distributed teams, as well as flexible work arrangements
Desirable Skills:
Salesforce and Lead Management platforms (Outreach, Salesloft\xe2\x80\xa6) experience is a plus
Business-related application skills (e.g., Outlook, Word, Excel, PowerPoint)
Savvy with social selling, blogging, video, as well as all digital collaboration tools is a plus
Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate\xe2\x80\x99s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $0.00 - $0.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
More details about our company benefits can be found at the following link: https://mygenesysbenefits.com
About Genesys: Every year, Genesys\xc2\xae orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service\xe2\x84\xa0, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
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Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
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