Direct career growth path to Management positions (Assistant Manager, Manager) and additional opportunities.
We are a fun-loving, hard working, drama-free workplace.
Teamwork, trust, respect and customer focus is what we strive for.
Competitive hourly base pay, plus tips.
Medical, dental, and vision insurance benefits.
Profit Sharing plan.
Merit-based pay increases based on performance.
Paid Time Off.
Career growth path to other leadership positions.
Complimentary monthly service membership for your dog(s).
About the Position:
The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. You will be the face of the brand, so if you enjoy dogs and working with people, this is the job for you.
This position requires:
Sales experience and confidence (membership sales are highly valued!).
Customer service experience (retail, restaurant).
Computer/ Technology proficiency.
A passion for dogs and dog health & wellness!
Reliable transportation.
Willingness to work in a smoke-free environment.
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through health and wellness education.
Drive key performance indicators \xe2\x80\x93 average ticket price and rebook ratio \xe2\x80\x93 through memberships, service.
add-ons, and retail sales.
Develop membership leads; Follow up with potential members.
Answer phone calls, schedule customer appointments, manage customer profiles and records.
Manage cash drawer \xe2\x80\x93 responsible for daily cash handling.
Accountability; hold oneself and others to Scenthound standards.
Address: Scenthound South Forsyth, 9775 Medlock Bridge Rd, Johns Creek, GA 30097
Hours: Monday - Saturday 8am - 5pm
About us: Scenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog\xe2\x80\x99s overall health and wellness, not only haircuts! Our membership-based business model allows dogs to receive routine maintenance and consistent care. At Scenthound, we are a culturally driven, highly collaborative team that prioritizes dog and employee safety. Through our North Star and values, we inspire the dog-human connection by helping dog parents maintain clean, healthy dogs. If you share our values, we\xe2\x80\x99d love to hear from you!