Job Description

***THE RECRUITMENT PERIOD FOR THIS JOB POSTING HAS BEEN EXTENDED***

This position is open to Alaska Residents only.
Please check our to determine if you qualify.

The Alaska Department of Administration, Division of Retirement and Benefits is recruiting for a Retirement and Benefits Technician 2 located in Juneau!

What you will be doing:
This position will serve as a Retirement and Benefits Technician 2 for the Retirement Processing Team. The unit processes retirement benefits, claims, projections, and vesting letters, for the Public Employees\' Retirement System (PERS), Teachers\' Retirement System (TRS), Judicial Retirement System (JRS), National Guard Naval Militia Retirement System (NGNMRS), Elected Public Officials Retirement System (EPORS), and the Defined Contributions Plans.

Our organization, mission, and culture:

The Division of Retirement and Benefits administers the State of Alaska and political subdivision retirement and benefit plans. Our focus is to deliver excellent, accurate, and timely service to our member community.

Benefits of joining our team:
The satisfaction of working together to assist our members with their transition to retirement.

The working conditions you can expect:
The workspace is located on the sixth floor of the State Office Building in downtown Juneau. The hours are from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Who we are looking for:
To be successful in this position, the selected candidate will need to possess the following knowledge, skills, abilities, and experience:

Ability to read and apply statutes, regulations, standard operating procedures, and other directions.

Ability to search for, select, compile, and summarize data from multiple sources, and the ability to verify accuracy & discrepancies, and make corrections.

Effective communication skills, with strong interpersonal skills and ability to work effectively with clients from diverse backgrounds.

Working knowledge of computer-based programs such as Excel, Word, and Outlook.

Flexible and adaptable to changing priorities while maintaining a positive attitude.

To view the general description and example of duties for the position please go to the following link:

Minimum Qualifications

Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.

"Processing," means responsibility for performing basic calculations, the accuracy of the information, and its compliance with policy and guidelines.

The experience is equivalent to Human Resource Technician 1, Administrative Assistant 1, Insurance Licensing Examiner 1, PFD Technician 2, Eligibility Technician 1, and Accounting Technician 1 with the State of Alaska or the equivalent elsewhere.

OR

One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.

"Application of guidelines or policy," means that written direction or accepted theory, from which deviation is not a common option, dictates the nature and process of the work.

Experience is equivalent to Office Assistant 2, Office Assistant 3, Office Assistant 4, Accounting Clerk, Secretary, and Statistical Clerk with the State of Alaska or the equivalent elsewhere.

OR

One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.

Additional Required Information

At time of application, applicants are requested to submit:

• Copy of academic transcripts (unofficial are okay, please ensure that the institution name/URL is listed on the transcript) to verify that you meet the minimum qualifications.
• Cover letter - see instructions below.

At time of interview, applicants are requested to submit:

• Three (3) professional references including name, job title, employer, and current phone number(s).
• Copies of your last two (2) performance evaluations, or two (2) letters of reference from a current/former supervisor.

Please read the below information carefully. This applies to your application submission.

COVER LETTER
A cover letter is required for this position. The cover letter should be in a standard business format and should highlight your knowledge, skills, abilities, and experience as they pertain to the desired skills listed in the job description above. Your complete applicant package, including cover letter, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process. If you do not provide a cover letter as required, your application package may be determined to be incomplete and will not advance to the next phase of the recruitment and selection process.

EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer\'s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the \'govermentjobs.com\' domains. For information on allowing emails from the \'governmentjobs.com\' domains, visit the Lost Password Help page located at .

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to
For applicant password assistance please visit:

Contact Information

For specific information in reference to the position please contact the hiring manager:

Amanda Todeschi, Member Benefits Assistant Manager

(907) 465-2071

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