50 Eggs Hospitality is a leader in the industry with multiple concepts including Yardbird, Chica, and Wakuda across the world and is predominantly featured in Las Vegas. Apply now to join the world of 50 Eggs as a key part of the guest experience! Job Details Role: Reservations Coordinator Reporting to: Director of guest experiences The Reservations Coordinator is one of the most important positions within 50 Eggs as the point of all guest communication with our restaurants. It is also a great opportunity for hospitality professionals to transition from restaurants into an office environment surrounded by team leads and executives. Our guest services focus on, but are not limited to, reservations, events, and catering for our venues in Las Vegas and the Coordinator role facilitates guest needs quickly and professionally. Most of our guest communication comes from phone calls with additional channels like chat, email, and social. We cover a variety of hours from morning to late night so flexible schedules are a perk. Primary Job Duties: Duties include, but are not limited, to the following:
A driven individual who cares about providing a high-level of customer service
Excited to learn and grow your professional career with a leader in hospitality
Proficiency in programs like OpenTable, SevenRooms, and Microsoft Office
Has the ability to set priorities and meet deadlines
Ability to acknowledge, solve problems and coordinate decisions in an expedited and efficient manner
Has excellent phone etiquette with a personality that shines through to our guests
Good writing, time management, interpersonal, organizational, and communication skills
The ability to work in a high volume and ever-changing environment
Always maintains a professional demeanor and is punctual and reliable for your team members.
Job Requirements
Minimum 2 years of related experience
Expert knowledge of guest information reservation system
Must possess excellent and effective verbal and written communication skills
Strong sales, interpersonal, and organizational skills
Proficiency in Microsoft Office applications (Excel and Word)
Able to work in a fast-paced environment
Multi-lingual a plus
Professional appearance and demeanor
Physical and other requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; bend; walk; use hands or fingers, handle or feel; talk; hear; see, and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INDHOTEL
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