Employee Status: Seasonal, Full Time hours Location: Onsite (99 Inn Road, Shelburne, VT 05482) Start & End Date: May 1, 2023 - October 26, 2023 Salary Range: $20 - $25/hr + tips Work Schedule: AM & PM Shifts needed daily (7AM - 3PM, 12PM - 8PM) What You\xe2\x80\x99ll Do: Key Responsibilities

• Oversee front desk, reservations, guest service staff, and housekeeping during MOD shifts
• Support the Inn Director and Assistant Inn Director in ensuring the maintenance and cleanliness of guest rooms, public rooms, guest cottages and grounds.
• Participate in and provide general support of the programs and operations of Shelburne Farms as needed, including guest services for events, special facilities projects etc.
• Support and assist the reservations coordinator, including reservations systems, contacting repeat guests, taking deposits and sending out confirmation emails
• Cover shifts as needed for reservations, guest attendant, and front desk staff
• Support Concierge with guest relations
• Assist in training new staff for reservations, front desk, and guest attendant positions

Who We\xe2\x80\x99re Looking For

• Mission-Aligned: You are excited to be part of Shelburne Farms\xe2\x80\x99 mission to inspire and cultivate learning for a sustainable future and you understand how important the hospitality and food experiences we offer are for advancing the Farm\xe2\x80\x99s mission.
• Organized: You have strong organizational and administrative skills.
• Solution Oriented: You are a problem-solver. When challenges arise you are able to find creative solutions. You see an unhappy guest and consider it an opportunity to find a solution, improve someone\xe2\x80\x99s day and deepen a relationship.
• Tech Savvy: You are comfortable with shared file drives and G-Suite. You have some experience with cloud-based property management systems, point of sales systems, and online restaurant reservations systems. You are a quick study with new programs and comfortable training others on how to use them.
• Gracious: You are warm, friendly, and generous. You understand that the art of hospitality lies in creating a sense of welcome and belonging for the people with whom you interact.
• Leader: You are happy working with a team of people. You lead by example, and prefer to work side by side with your teams. You understand the importance of training, are clear with your directions, and are patient as your team learns the ropes. You value team members\xe2\x80\x99 differences and thrive when working with a diverse team. You are comfortable working with individuals and groups of diverse backgrounds
• Flexible: Your life allows for flexibility to work evenings, weekends, holidays and extended hours

Additional Valued Qualifications \xe2\x97\x8f Hospitality and other relevant management experience preferred Work Environment & Physical Demands

• Seasonally demanding work schedule
• Working across multiple locations
• Ability to be physically active for extended periods of time
• Indoor spaces lack conventional heating and cooling

Benefits

• We offer a 30% discount on Farm products.
• Six (6) days (48 hours) of paid Sick Time for all seasonal employees.

To Apply Please submit a resume and response to the questions listed below to our hiring team. All submissions will be acknowledged and are confidential.

• How your qualifications and experience match the needs and mission of the Farm and this position.

How your experiences, values, and/or efforts demonstrate your commitment to the values of diversity, justice, and equity.
How you heard about the position.

• Please also include contact information for 3 references.

__________________________________________________________ Who We Are Shelburne Farms is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We offer transformative learning experiences to help educators and students create a better world. Our home campus is a 1,400-acre working farm located on the traditional, unceded homelands\xe2\x80\x94Ndakinna\xe2\x80\x94of the Winooskik band of the Abenaki. What We Do

• Engage youth and people of all ages in learning experiences that inspire them to build just, diverse, resilient, caring communities.
• Steward our working lands and heritage buildings as we embody values of place and community through caring for and sharing our natural, agricultural, cultural, and human resources.
• Collaborate with educators and other local, national, and international partners to advance education for sustainability worldwide

Commitment to Justice, Equity, Diversity & Inclusion Shelburne Farms recognizes that justice, equity, and access are central to sustainability. We are committed totranslating these values into action across the organization by improving equitable outcomes in our culture, programs, and services. Shelburne Farms is working to create experiences of belonging for all, including BIPOC, LGBTQ+ communities, people with disabilities, and people of all economic realities. We are passionate about building and sustaining a diverse and welcoming working and learning environment for all program participants, guests, and staff. Shelburne Farms is an Equal Employment Opportunity Employer. Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply. The duties and responsibilities described herein are not intended to be a complete and comprehensive list; additional tasks may be assigned to this position from time to time, and the scope of the position may change based on operational demands. Job Types: Full-time, Temporary Pay: $20.00 - $25.00 per hour Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Application Question(s):

• Please respond to the questions outlined in the "To Apply" section in the job description. Either attached to your application here or send to jobs@shelburnefarms.org.

Experience:

• Leadership: 2 years (Preferred)

Work Location: One location