Job Description

Corporate Insight (CI) is a research and consulting firm known for providing actionable competitive intelligence on the digital customer experience. CI publishes in-depth research on online/mobile banking, investing, insurance, retirement, healthcare and emerging areas like fintech and digital advice. For 30 years, we have helped firms improve the way they serve millions of customers by offering objective feedback and advice on their customer experience. CI\xe2\x80\x99s clients include approximately 70% of the financial services firms in the Fortune 500.
CI is looking for talented and motivated Research Associates to join our Projects Team. Research Associates support our Analysts, Senior Analysts and Project Managers in conducting custom research projects for clients in the financial services and healthcare industries, with a focus on consumer financial services. Typical engagements involve benchmarking a client firm\xe2\x80\x99s website or app versus competitors\xe2\x80\x99, identifying industry best practices and key trends, and providing advice to help the client improve the overall experience they provide to their customers.
The Research Associate\xe2\x80\x99s chief responsibility will be to contribute to team-based projects by performing detailed research and analysis, collecting competitive intelligence and collaborating on written reports and presentations to clients. Successful Research Associates grow into Analysts and then Project Managers, developing deep industry/subject matter expertise, the ability to lead large research engagements, superb presentation skills and the ability to manage relationships with clients throughout the full project lifecycle.
CI strives to deliver high-quality work daily, but we like to have fun, too. Our active social committee organizes regular team-building and recreational events. In normal times, we frequent Escape the Room events and have a low-stakes title-winning kickball team. Lately, we\xe2\x80\x99ve been keeping the spark alive through virtual scavenger hunts, trivia nights, happy hours and more.
CI provides health, vision and dental insurance, and a 401(k) with a company contribution. We also provide paid time off: vacation days, sick days and personal days.
CI is currently operating on a hybrid model at our NY office where team members will be expected to work at our Midtown Manhattan office part of the time. Proof of vaccination against COVID-19 is required to enter the office. Unfortunately, we are not able to sponsor visas for this position.
Specific Research Associate responsibilities include:

• Supporting Analysts, Senior Analysts and Project Managers on client engagements, with a focus on collecting competitive intelligence on the digital experience
• Conducting primary research on assigned topics and writing detailed findings
• Developing well-supported and actionable recommendations to help our clients address unique business challenges
• Contributing to executive summaries and presentations to debrief clients on project results
• Managing multiple project-related tasks simultaneously

This position is suited for an entry-level candidate interested in beginning a career in business, consulting, research, or financial services. Your cover letter should outline your qualitative research, writing, and project management experience. Successful applicants have a range of backgrounds, including but not limited to business, economics, English, history, chemistry, government, and sociology. Note: This is not a financial analyst position. Candidates with experience that exceeds the below may be hired at a more senior level.
Requirements include:

• Bachelor\xe2\x80\x99s degree and a record of strong academic performance
• Exceptional writing, speaking, and analytical skills
• Positive attitude, strong work ethic, and intellectual curiosity
• Professional writing style with experience writing in multiple styles
• Experience working independently and collaborating with a team
• Experience conducting research and communicating results to an audience
• Leadership experience
• Attention to detail and the ability to synthesize information to arrive at clear and useful insights
• Ability to handle multiple research projects simultaneously and maintain excellent work quality under tight deadlines

Preferred qualifications include:

• Experience working in a business environment (internships in market research, financial services or consulting are a plus)
• An understanding of both website usability principles and personal finance
• Quantitative research experience, specifically survey data analysis
• Experience working with Microsoft Office (familiarity with SharePoint and OneDrive is a plus)

Corporate Insight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training