Job Description

: This position is responsible for talking to referral sources, collecting information and entering it into the computer, completing initial authorization, and verifying insurance so the patient can receive appropriate treatment from the appropriate departments.

Schedule - Thursday \xe2\x80\x93 Monday. The hours during the week are 10:30-7:00 The weekend are 9:00-5:30. Rotating holidays.

Minimum Qualifications

• One year customer service experience within the last five years.
• One year negotiation or collection experience within the last three years.
• Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions.
• Experience in keyboarding and computer skills.
• Demonstrated excellent interpersonal relations and communication skills.

Preferred Qualifications

• Healthcare knowledge and experience
• Knowledge of medical and insurance terminology.
• One year data entry or clerical experience in a medical office setting within the last three years.

• Verifies accuracy of EMPI link and identifies and reports possible Identity Theft.
• Interacts with patient/representative to gather and/or verify needed registration information.
• Inputs patient demographic, insurance, and essential admission information into a database for appropriate billing, reporting and analysis by facility, corporate, state and federal agencies to be performed.
• Comprehends and provides explanation of legal documents in accordance to regulatory requirements.
• Articulates billing process information and provides way-finding as needed.
• Holds financial discussions with patients or representatives including insurance benefits, cost estimation, financial obligation, and identifying financial assistance needs.
• Communicates effectively to patients and representatives regarding wait times.
• Verifies Patient Identity and scans documents as appropriate.

Physical Requirements:

• Hearing/Listening, Manual Dexterity, Seeing, Speaking
• Interact with others requiring the employee to communicate information.

• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Anticipated job posting close date: 02/12/2024

Location: Homecare - Salt Lake City

Work City: South Jordan

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.17 - $22.32

We care about your well-being \xe2\x80\x93 mind, body, and spirit \xe2\x80\x93 which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our , and for our ; and our commitment to .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Healthcare