With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities. As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive. Registrar-Richmond Primary Care PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION Responsible for ensuring that all patients are greeted and processed appropriately and routed to the appropriate testing area. Responsible for accurate registration and pre-registration of all patients, to include a professional patient interview, accurate insurance and computer coding, and appropriate documentation of the events surrounding the interview. Ensure that all necessary paperwork is decimated to the patient or appropriate locations. Oversees and prioritizes bed placement needs to ensure prompt and appropriate placement of patients. ESSENTIAL JOB FUNCTIONS:

• Work requires ability to read, write, follow oral and written instructions, perform mathematical calculations, and communicate effectively at a level generally acquired through completion of a high school education.
• Knowledge of insurance verification/pre-certification, and benefits with preferred experience of 6 months to 1 year in patient registration/health care.
• Ability to perform in multiple computer applications.
• Knowledge of medical terminology and experience in ICD-9 coding is preferred.
• Work requires proficient keyboard skills with an average speed of 40 wpm.
• Demonstrates outstanding customer service skills; prefers at least one year customer service experience.
• Must be able to work under considerable stress using tact and diplomacy
• Must demonstrate the ability to work independently problem solve and be able to resolve conflict.
• Demonstrates organizational skills.
• Must demonstrate excellent telephone etiquette excellent communication and interpersonal skills.

REQUIRED QUALIFICATIONS:

• High School Degree or GED

PREFERRED QUALIFICATIONS:

• One to two years of acute care experience

OTHER FUNCTIONS:

• Works closely with the Clinical Support Services team.
• Other duties as assigned

• Prior experience in the healthcare field or a related area is preferred but not required
• Knowledge of medical terminology preferred but not required
• Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you\'d like to view a copy of the affirmative action plan or policy statement for Mercy Health \xe2\x80\x93 Youngstown, Ohio or Bon Secours \xe2\x80\x93 Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com