Time Type: Part time Hours per Pay Period: 64 Shift: As Assigned Average rate: $18.85 USD(This represents the rate for an individual with significant experience in this job)
Department: Patient Access - Emergency/1st Floor
Current Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.
The future looks bright at Bay Area Hospital, and we are always searching for quality people to join our team. We offer a great atmosphere, competitive pay, a wide array of benefits, and many growth opportunities for our employees.
: ED Registrar
Acts as initial contact for patients presenting to the Emergency Department. Performs registration functions, including updating demographics, verifying insurance coverage, obtaining consent signatures, discussing financial arrangements and collecting payments from patients.
SKILLS AND ABILITIES
Ability to maintain professional composure while interacting with patients in various physical and mental states, bodily fluids
Ability to read, write legibly, and converse effectively in the English language
Demonstrates ability to work with various machines and equipment, including but not limited to: computers, answering service, radio paging system, telephone console, fax machine, back-up equipment, mobile base station, and laser printer as applicable to position
Exhibits the ability to deal effectively interdepartmentally & with the public
Exhibits the ability to maintain confidentiality, think and act independently with minimal supervision
Ability to navigate and utilize web browsers, Microsoft Outlook, Word, Excel, and other software applicable to position
Maintains regular, consistent and punctual attendance at the assigned job location
Ability to respond quickly and think clearly in high pressure scenarios to meet the ever changing needs within the department
Types over 25 words per minute
EDUCATION/CERTIFICATIONS/LICENSES/DEGREES
High school graduate or equivalent preferred
EXPERIENCE
One (1) year experience in healthcare Patient Financial Services, Patient Access, Customer Service or related area (registration, finance, collections, customer service, medical office, or contract management) preferred
Prior customer service experience preferred
GENERAL INFORMATION
Union Affiliation: UFCW
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and job skills required.
PHYSICAL/MENTAL/ENVIRONMENTAL REQUIREMENTS
Requires working in various Bay Area Hospital registration locations as needed
Requires extensive sitting with periodic standing and walking
Requires ability to maintain professional composure in noisy, hectic, high-stress, patient care environment
May be required to lift up to 20 pounds
Requires significant use of personal computer, phone and general office equipment
Needs adequate visual acuity, ability to grasp and handle objects
Needs ability to communicate effectively through reading, writing, and speaking in person or telephone
May require off-site travel
Compensation Grade: UFCW
Compensation Grade Profile: U032
Bay Area Hospital is an Equal Opportunity Employer.
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