Job Description

Service Center PT-Alabama

Job Summary

The Protech Regional Manager is responsible for delivering operational consistency while providing the highest overall value for continued business growth. This role will support the field operations success, development, and financial performance while focused on delivering a world class customer experience to gain lifetime promotors and grow Caliber\xe2\x80\x99s reputation in the marketplace.

Roles and Responsibilities

Demonstrate a strong ability to lead, develop, and inspire others to achieve success

Coach and support the training and development of field operations Manager\xe2\x80\x99s and Teammates

Proactively recruit for long term success

Strengthen vendor relationships and build new partnerships within region

Ensure safety standards and standard operating procedures are followed

Deliver exceptional customer service to deliver on performance benchmarks

Align sales projections and capacity planning to maximize the workflow

Provide insight regarding marketing plans, sales, and market growth opportunities

Perform quality control & inventory review on tools, fleet, and safety

Partner with cross functional teams to implement and continuously improve field operations and organizational goals

Willingness to learn new and innovative automotive technologies

Qualifications, Education & Experience

7+ years of experience in automotive repair

5+ years\xe2\x80\x99 experience leading and mentoring a team of people

Effective communication, time management, organizational and sales skills

Proficient in Microsoft Office & Agile in learning new software applications

Requirements

Must be at least 21 years of age

Must have a valid driver\xe2\x80\x99s license and ability to pass MVR check

Ability to pass a background check

Must be able to lift 60 pounds independently

Travel may be required for continuing education and certification training

Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping

Requires frequent driving of company and customer vehicles

Extensive travel within assigned area is expected

Caliber Collision