Job Description

Job Title Regional Director, Portfolio Administration

Summary Summary
The Regional Director is a key role at C&W with responsibility to drive profitability, overall client satisfaction, and exceptional service delivery for all assigned account/s within the Region.



Manages regional Enterprise and Portfolio Solutions teams to support prospect working sessions, RFI and RFP responses, solution development, presentations, and transitions for Portfolio Service Center (PSC) accounts
Leads business development and solutions for the service line for PSC regional opportunities
Direct responsibility for account profitability with indirect responsibility for overall lease administration profitability
Partners with portfolio strategy, transaction management, and other service line leaders to develop innovative, integrated solutions that align with prospect/client objectives and GOS operating model objectives
Partners with GOS HR contacts to develop HR strategies that align to specific solutions by client/account
Demonstrates a Client-Driven approach by marshaling the regional resources across all core capabilities and corporate functions to ensure superior service to both internal and external clients
Partners with lease administration teams to maintain compliant solutions and build/deliver new and innovative solutions to GOS client and account teams
Successfully manages North American lease admin service delivery and is accountable for the overall C&W lease administration occupier services relationships globally
Understands the client\xe2\x80\x99s key business drivers, focus the regional and local teams to ensure those priorities are aligned with the deliverables.
Identifies opportunities for expansion of services with our existing or future clients to provide them a fully-integrated package of services in response to their specific real estate needs.
Actively manages and mentors future leadership and management of the organization. Work to identify top talent and focus on the development and retention of these key players.
Partners with GOS marketing to develop and distribute thought leadership, industry participation, and messaging
Participates and actively contributes to the GOS lease administration leadership team
key competencies
Leadership
Customer Relationship Management
Technical Skills
Organization Design & Management Skills
Communication (oral and written)
Financial Management
Matrix Organization / Business Partner Skills
Presentation Skills
Business Acumen
Important education
Bachelor\xe2\x80\x99s degree required
Master\xe2\x80\x99s degree or MBA preferred
Important experience
10+ years\xe2\x80\x99 experience preferred with experience in managing and executing corporate real estate services including lease administration
Understanding of the lease administration function, ideally with multiple industry sector clients and clients of various maturity levels/buying patterns
Experience leading and integrating business units/service lines, transitions, and vendor relationships including executive relationship building
Financial analysis and computer literacy with knowledge of applicable software packages
Understanding and skills in portfolio strategy
Excellent oral and written communication skills, presentation skills
Strong relationship management and interpersonal skills, team oriented
Ability to listen and discern client and account needs and make effective presentations on complex topics
Ability to motivate and negotiate effectively with key employees, senior management, and client groups
Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations
Experience in resource allocation and implementation
additional eligibility qualifications
Ability to develop positive working relationships with agencies, local government officials, and business community members
Possess technical domain knowledge (one or more in IFM, PDS, TM, LA, SCON)
Skilled in financial analysis and knowledge of financial concepts
Ability to comprehend, analyze and interpret complex business documents
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative\xe2\x80\x8b Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.

Cushman & Wakefield