Job Description

Overview

We are looking for a bilingual Property Manager to operate a large self storage facility. The ideal candidate will be a bilingual, self-starter who has self storage or other sales experience, takes ownership of their position and enjoys people. Some post high school education is a plus. Solid computer and good customer service skills are required. This role requires a proactive approach to maintaining property standards, the ability to make collection calls when needed, good customer service and sales skills to make reservations and enhance tenant satisfaction,. The job also requires the willingness and interest in doing some daily outdoor chores, such as cleaning units, picking up trash around the property, removing items left by former tenants and keeping the office clean.

Duties

Manage all aspects of property operations, including leasing, maintenance, and tenant relations. Utilize property management software for tracking leases, payments, and maintenance requests. Conduct daily property inspections. Implement effective sales and marketing strategies to attract new tenants and upsell available units. Maintain knowledge of Arkansas self- storage regulations to ensure compliance in all leasing activities. Address tenant inquiries and concerns promptly while providing exceptional customer service. Monitor postings on Social Media sites. Conduct basic property maintenance, such as picking up trash, cleaning out vacated units and keeping the office clean. Make collection and delinquency calls when appropriate. Foster positive relationships with tenants to enhance retention rates. Keep the office clean. Clean and maintain units and property perimeter. Use of small power tools to cut locks and do light maintenance.

Skills

Strong knowledge of property management principles and practices. Proficiency in using Hummingbird or similar property management software. Excellent upselling techniques to maximize occupancy rates. Strong skills in property leasing processes and procedures. Exceptional phone etiquette for professional communication with tenants and vendors. Proven customer service skills with a focus on tenant satisfaction. Organizational skills to manage multiple tasks efficiently within an office environment. Basic knowledge of small power and common tools needed to effectuate property minor repairs.
Being a self storage property manager offers a unique opportunity to have more than just a desk job. Join us as a Property Manager where you will play a crucial role in creating a welcoming environment for our tenants while ensuring the smooth operation of our property.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

Paid time off
Work Location: In person