Job Description

Description

About the Role The Special Events Coordinator will assist in the planning, preparation, communication, set-up and close-out, and onsite execution of Special Events and Promotions Position Responsibilities

• Plans and coordinates daily special events and promotions.

• Coordinates the disseminate of prizes, gifts and or tickets related to special events and promotions.
• Coordinates advisories for all special events and promotions
• Creates and distributes special events and promotional daily reports and customer feedback
• Follows all departmental policies and procedures.
• Addresses and resolves all customer services issues and presents to management
• Builds a strong special event and loyalty team that delivers high guest satisfaction, excitement and fun
• Maintain confidentially of all Ocean Casino Resort Atlantic City trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information
• Comply with all New Jersey regulatory requirements, Departmental and Company Policies including Ocean Casino Resort Atlantic City\xe2\x80\x99s business ethics guidelines
• This position issues comps but does not comp to the level which requires a casino key employee license in accordance with NJ CASINO CONTROL ACT & COMMISSION REGULATIONS

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• Must be able to work holidays and weekends as well as flexible shifts and/or unusual hours

What\xe2\x80\x99s Required

• Ability to effectively communicate in English
• Must be able to lift/push/pull up to 25lbs
• Basic computer skills are required
• High school diploma or equivalent GED is preferred