Job Description

Job Title Program Manager II (Bienvenidos Newcomer Initiative), Grade 25
Location Rockville, MD, US
Organization Name Department of Health and Human Services
Medical Exam Medical History
Background Investigation Yes
Financial Disclosure No


Closing Date: May 2, 2023

Montgomery County is located adjacent to Washington, DC and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services is responsible for delivery of the County\'s public health and human services that the needs of our community\'s most vulnerable children, adults, and seniors. The Department provides services through more than 120 programs at more than 20 locations. With 1,750 employees, the Department of Health and Human Services is the largest County Department.

As a department, we believe that the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

If you are interested in working for the Montgomery County Department of Health and Human Services, we invite qualified candidates to apply for our Program Manager II, Bienvenidos Newcomer Initiative position.

About the Position:

This position is located in the Department\'s Children, Youth and Family Services (CYF) division, Child/Adolescent School & Community-Based Services.

Child/Adolescent School & Community-Based Services coordinates, plans, and implements several key interagency initiatives among public and private agencies in the community to meet the needs of children, youth, and their families, including Bridge to Wellness, the Cluster Projects (Kennedy, Paint Branch-Springbrook, and Watkins Mill); East County Coordination; Linkages to Learning; School & Community Youth Services; and a variety of youth development and related contracts. This division also currently houses the Bienvenidos newcomer initiative.

Position Duties:

• Manage the Bienvenidos newcomer initiative within DHHS, a joint effort between Montgomery County Government, Montgomery County Public Schools, and community service providers to support foreign-born individuals and families who have recently arrived in the United States through the provision of culturally and linguistically competent interdisciplinary services and supports.
• Plan, design, develop and manage programs to meet local needs and objectives related to newcomers in Montgomery County. Oversee some direct operations and manage and monitor numerous contracts for the majority of services delivered by community partners.
• Facilitate regular meetings with network of providers to plan coordinated and appropriate care, protection, reunification, and post-release services for newcomers and advise the DHHS internal operations team. Co-facilitate crossover/joint work with Montgomery County Public Schools, existing DHHS programs, providers, other agencies, and stakeholders
• Research and integrate best practices related to welcoming and engaging newly arriving migrant and asylum-seeking children, youth and families, especially as it relates to access to social service programs. Independently analyze nonstandard or unclear information, identify various approaches and alternatives and develop recommendations/ draft decisions which affect a wide range of activities for the consideration of or issuance by a higher level official or manager
• Collaborate with existing and new regional partners such as faith-based organizations, international partners, and community-based organizations to identify appropriate care and services, identify gaps in needed care, and adapt service partnerships and provision to maximize resources available for newcomers and minimize duplication and competition for resources
• Serve as lead worker for assigned merit, contract and/or temporary staff within fluid unit that respond to emergent newcomer needs via direct services and operations that include occasional evening and weekend support/oversight, based on emergent or emergency needs
• Serve as primary DHHS point of contact for issues related to newly arriving migrant and asylum-seeking children, youth, and families Oversee and manage data collection and reporting of DHHS components of Bienvenidos Initiative. Includes updating of data collection protocols across network of Montgomery County providers; tracking trends and data related to newly arriving migrant and asylum-seeking children, youth and families; and drafting all internal reports, memorandums and presentations for stakeholders, DHHS leadership and elected officials related to the subject matter

Bilingual applicants in the Spanish/English languages are encouraged to apply. If the candidate selected for this position possesses multilingual skills, he/she will be required to successfully pass an examination assessing oral communication, reading comprehension, and interpreting skills. For Advanced proficiency, the candidate must also pass an examination requiring translating text from Spanish to English and vice versa.

The selected candidate will be required to successfully complete a background check.
Additional Employment Information

Effective August 30, 2021 all new hires will be required to provide proof that they are fully vaccinated against the COVID-19 virus prior to their first date of employment. Individuals who are unable to be vaccinated should contact to discuss possible accommodations.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant\'s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County\'s "Public Employees" (which does not include employees of the Sheriff\'s office) are subject to the County\'s ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at . Additional information about outside employment can be obtained from the website.
Minimum Qualifications

Experience: Thorough (five (5) years professional experience serving or supporting migrant and asylum-seeking families, especially from Central and/or South America.

Education: Graduation from an accredited college or university with a Bachelor\'s Degree.

Equivalency: An equivalent combination of education and experience may be substituted.

License: Possession and maintenance at all times of a valid Class \xe2\x80\x9cC\xe2\x80\x9d (or equivalent) driver\'s license from the applicant\'s state of residence.
Preferred Criteria

There is no Preferred Criteria. All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated Qualified, placed on the Eligible List, and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following:

• Minimum three (3) years\' experience conducting project/program management in human services or other settings, coordinating the work of multiple partners, and leading cross-organizational teams
• Prior supervisory experience in community-based human services
• Direct experience with trauma-informed systems of care
• Advanced bilingual proficiency in English/Spanish

Minimum Salary 68840
Maximum Salary 113091
Currency USD

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Montgomery County Maryland Government