to support residents in our Public Housing Program. This role focuses on lease compliance, resident education, investigations, and connecting individuals and families with community resources.
Key Duties Include:
Investigating lease violations, complaints, and suspected fraud
Conducting home visits and supporting residents with compliance
Providing short-term case management and community referrals
Enforcing lease requirements, including notices and court actions when needed
Leading tenant education efforts and creating newsletters
Collaborating with staff and community service providers
Providing occasional coverage for administrative positions
Required Qualifications:
Bachelor's degree or equivalent experience
Strong communication and customer service skills
Ability to maintain confidentiality and work with diverse populations
Valid driver's license, reliable vehicle, and cell phone
Ability to pass a criminal background check
Preferred Qualifications:
Experience in social services, housing, or case management
Knowledge of landlord/tenant laws or HUD housing programs
Experience working with community agencies and referrals
Work Environment:
Office setting, tenant homes, and community locations. Position includes travel, multitasking, and occasional physical activity.
Pay: From $23.85 per hour
Expected hours: 40.0 per week
Benefits:
401(k) matching
Health insurance
Life insurance
Paid time off
Work Location: In person
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