Vizance has nearly 300 associates in 15 locations throughout North Dakota, Minnesota, and Wisconsin and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are an independent insurance agency with a proven track record of success and have earned several awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and we are proud to be a Minority-Owned Business Enterprise (MBE). Our vision is to be the leader in associate loyalty and client relationships.
The Employee Benefits Practice Leader serves to advance the company's vision, values, and strategy through leadership to the associates of the Employee Benefits & Individual Health practice group and assumes responsibility for the department's overall strategy, performance, and culture. The Practice Leader will be expected to develop and maintain a comprehensive prospecting and sales plan that will help drive new business and retention, manage a book of business, and mentor Sales Advisors in meeting their professional and personal goals.
WHAT YOU WILL DO
Develop and maintain strategy for the department
Set 12 - 24 month strategy and execution for the department
Communicate department strategies and processes to Regional President, Director of Insurance, Sales Team Leaders, and Service Team Leaders
Provide oversight for shared resources for the department
Keep pulse on industry trends and competitors and research/suggest value added resources as warranted
Advocate for the department and provide ongoing feedback to Executive Leadership
Promote revenue, profitability, and growth to meet or exceed goals and benchmarks
Ensure that the department is adhering to the Strategic Plan set by the Leadership Team
Oversee department operations to ensure production, efficiency, quality, service, and cost-effective management of resources
Participate in product and process development, including new products, programs, and value-added services
Develop niche and association products
Promote revenue growth
Engage in prospecting and business development
Develop and implement strategies and strategic partnerships for generating resources and/or revenues for the department
Acquire new accounts and retain clients, working in partnership with a service-oriented team
Participate in, and contribute to, developing effective marketing and sales strategies, tactics, and systems for the department
Utilize a unique structured sales process which differentiates us from other agencies
Align clients with the right insurer while providing a consultative approach
Develop a strong knowledge of our resources and services and promote cross-selling opportunities
Advance toward becoming a Vizance shareholder
Provide mentoring to new advisors
Accompany advisors on sales calls, renewal appointments, and service calls as requested by Regional Presidents and provide constructive feedback
Assist in leading sales training sessions as requested
Maintain profitability
Maintain EBITDA margin of 20% or greater for the department (NUPP fixed as a percent of Total Revenue)
People management, recruitment, and development
Meet or exceed annual goal set for hiring additional advisors for the department
Participate in personnel and staffing level decisions within the department
Serve as a resource for Regional President regarding personnel issues
Support career development and succession planning for team members
Regularly monitor key performance indicators (KPIs) and conduct annual performance reviews
Collaborate with Executive Leadership in the interest of reaching agreement for personnel changes being recommended, including hiring and firing decisions
Participate in recruiting, conducting interviews, hiring new staff, and providing orientation
Ensure appropriate service staff levels are maintained in department to provide excellent client service
Promote the company's culture within the department
Put our Associates First
Communicate the company vision and plans into the department, utilizing Executive Leadership, Sales Team Leaders, and Service Team Leaders as necessary to effectively communicate
Consistently communicate and practice our culture - promote a climate where the truth is heard, and promote high morale among associates
Ensure that the department adheres to high ethical standards
Help resolve escalated conflicts as requested
Promote practices and procedures that allow autonomy within the system and empower associates to use their talents and take action
Participate in community functions and give back to the communities in which we live and work
Present a unified front to associates regarding company positions and decisions; take ownership of the decisions as if they were your own, regardless of discussions held privately
Ensure the department follows the system
Monitor key financial and performance data
Implement leadership strategies that build effective team leaders and create an organized, cohesive, and effective structure within the department
Fully support the company's position on the importance of documented procedures and their consistent use by all associates
Communicate and suggest ideas for improving department processes and procedures, equipment, tools, and resources, or any other ideas that would benefit the department
Ensure the system allows advisors to focus on selling new business consistently and ensure that advisors are correctly following the sales team workflows
Monitor and analyze weekly sales activities and reports
Ensure that department meetings are occurring and attend as warranted
Provide input for performance reviews for associates as requested by Regional President and participate as warranted
Ensure the department follows the system
Determine carrier strategy for the company along with Regional President and Director of Insurance
Cultivate relationships with carriers at all levels, particularly at the higher levels
Assist Director of Insurance and Regional President in establishing incentive programs with carriers, monitor progress, and execute to maximize results
Address conflicts with carriers on behalf of department associates
Establish and commit to annual production and profitability goals and monitor results
Review carrier universe and seek to add or terminate carriers as warranted
Other
Other duties as assigned
WHAT YOU WILL ENJOY
Unlimited income potential: compensation begins with salary plus commission, and transitions to commission-based
Annual bonus potential and yearly sales incentive trip
Comprehensive benefits including medical, dental, vision, life, and disability insurance
401(k) match
Paid training and education
"Associate First" culture with multiple events throughout the year
Security of working for a stable, independent agency with a strong history of growth and a defined path for internal succession
A supportive team environment that celebrates success
Opportunities for growth
Requirements:###
WHAT YOU WILL BRING
Effective leadership and strategic thinking
A minimum of five years of experience with Life & Health insurance sales
Prior experience in people management
Active Life & Health Insurance license
A proven track record of closing sales
Desire to create and nurture relationships with clients
Expert knowledge of Life and Health insurance coverages
Strong interpersonal communication and negotiation skills
Entrepreneurial and growth mindset
* Bachelor's degree (preferred)
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