Job Description

Job Title: Patient Care/Financial Coordinator - Oral Surgery

Location: Columbia, SC

About Us:

Northeast Oral Surgery & Implant Center is a growing multi-location oral surgery group. We pride ourselves on clinical excellence, efficient systems, and compassionate patient care. Our administrative team plays a critical role in ensuring both seamless financial operations and a positive patient experience.

Position Overview:

We are seeking a Patient Care/Financial Coordinator who combines expertise in insurance/claims management with the ability to guide patients through treatment plans and financial options. This role bridges back-office precision with front-office patient interaction.

Key Responsibilities:

Verify insurance benefits, process claims, manage denials, outstanding balances, and credit balance reports. Present treatment plans and financial options clearly and compassionately to patients. Coordinate patient scheduling in alignment with treatment and financial clearance. Work with clinical and administrative teams to ensure accuracy of patient records, authorizations, and insurance submissions. Monitor and follow up on claim submissions, ensuring timely filing and resolution. Maintain compliance with HIPAA, Medicare, and insurance protocols. Support office efficiency by assisting with referrals, intake paperwork, and other admin duties as needed.

Qualifications:

Experience in dental/medical insurance verification, claims processing, and financial coordination. Strong patient communication skills - able to explain insurance and financial information in simple, supportive terms. Organized, detail-oriented, and proactive with problem solving. Team-oriented and adaptable in a fast-paced surgical practice. Previous oral surgery or dental specialty experience preferred.

What We Offer:

Competitive compensation with growth opportunities. Supportive team environment with structured systems and training. Opportunity to work in a role that directly supports both practice success and patient satisfaction. Regular team-building events and a culture focused on efficiency, professionalism, and quality of life.

How to Apply:

Submit your resume and a brief cover letter highlighting your experience with insurance/claims and patient care coordination.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance
Work Location: In person