Job Description

• Currently hiring for the following shift:

Midnight shift (Monday through Sunday - *flexible work days)
20 hours per week. Shift is from 10 pm to 6 am

Training will be provided for 2 weeks during day shift (6am - 2 pm). Incumbents are responsible for enforcing parking ordinances throughout the designated area(s) as defined per position in a professional and customer service-oriented manner. Duties may include:

• Providing consistent enforcement of parking ordinances;
• Treating and interacting with City staff and customers in a friendly, courteous, and professional manner;
• issuing citations;
• Testifying in court if needed;
• incorporating safe automobile and pedestrian procedures in course of daily activities;
• Expeditiously contacting the appropriate person for repairs of parking meters, street signs, light poles, traffic problems, abandoned vehicles, customer vehicle repairs and related concerns and issues;
• Reporting suspicious situations to your supervisor and/or Public Safety Officer;
• Providing customer service when requested;
• Maintaining safe and secure driving practices; and completing necessary reports and logs.

A high tolerance level and extreme patience are essential. KDPS will provide vehicle, uniforms and radio.
Examples of Duties

• Provides consistent enforcement of parking ordinances.
• Interacts with and treats City staff and customers in a professional, courteous, and friendly manner.
• Provides customer service upon request. High tolerance and extreme patience are essential.
• Issues all citations using the designated electronic hand-held citation system.
• Uses safe automobile and pedestrian procedures, and secure driving practices.
• Testifies in court if/when needed.
• Completes necessary reports and logs.
• Reports suspicious situations to supervisor and/or Public Safety Officer.
• Expeditiously contacts appropriate person for repairs of parking meters, street signs, light poles, scofflaws, traffic problems, abandoned vehicles, customer vehicle repairs, and other related concerns and issues

Essential Qualifications
Knowledge of: (position requirements at entry):

• High school education or equivalent
• Customer service
• English comprehension and communication

Skills (position requirements at entry):

• Ability to communicate verbally in English.
• Ability to demonstrate capable of reading and writing in English.
• High tolerance and extreme patience are essential

Acceptable Training and Experience
The City of Kalamazoo is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive organization where different perspectives and experiences are welcomed and encouraged. Studies have shown that women and people of color, are less likely to apply for jobs unless they meet all of the qualifications listed. The City of Kalamazoo is most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it. This approach will give each current and potential employee the opportunity to learn, grow and contribute to the City of Kalamazoo.