Job Description

Benefits:

401(k) 401(k) matching Company parties Dental insurance Employee discounts Free uniforms Health insurance Paid time off Profit sharing Vision insurance

Join Our Team at Greater Chattanooga Orthodontics!

At Greater Chattanooga Orthodontics, we are passionate about creating confident smiles and providing outstanding patient care in a welcoming, family-friendly environment. We're looking for a reliable and professional

Front Desk Concierge/Scheduling Coordinator

to join our team and be the friendly face that greets each patient who walks through our door.

Position Overview:

The Front Desk Concierge/Scheduling Coordinator plays a key role in the daily operations of our orthodontic practice. This person is responsible for welcoming patients, managing the schedule, handling incoming calls, verifying insurance, and supporting the team with administrative tasks -- all while creating a positive first and lasting impression.

Key Responsibilities:

Greet patients and visitors warmly and professionally Answer multi-line phones and respond to patient inquiries
Schedule and confirm appointments using

Dolphin Management Software

Optimize the schedule to ensure smooth patient flow and clinical efficiency
Verify orthodontic insurance coverage and assist with billing inquiries
Collect and process payments, provide receipts, and explain financial policies
Maintain accurate and up-to-date patient records
Collaborate with the clinical team to ensure clear communication and smooth transitions
Perform other front desk administrative tasks as needed

Qualifications:

Previous dental or orthodontic front office experience strongly required Fluent bilingual Spanish and English speaker is a plus
Excellent communication and interpersonal skills
Strong attention to detail and multitasking ability
Professional, polished, and friendly demeanor
Knowledge of orthodontic/dental terminology and insurance is helpful
High school diploma or equivalent required

Why Work With Us?

Supportive, team-oriented work environment Opportunity to grow within an established and respected orthodontic practice
Competitive pay and benefits
Make a real impact on patients' lives and self-confidence

Ready to Join Our Smile-Making Team?

Submit your resume and a brief cover letter highlighting your experience and why you'd be a great fit at Greater Chattanooga Orthodontics.





We look forward to meeting you!