Job Description

Job Overview

We are seeking a dedicated and detail-oriented Optometric Technician / Receptionist to join our eye care team. This dual-role position involves providing exceptional patient care, managing front desk operations, and supporting clinical procedures. The ideal candidate will have a strong background in medical office procedures, optical experience, and a passion for delivering excellent patient service in a fast-paced environment. Familiarity with EMR systems, medical terminology, and anatomy knowledge will be highly valued. This position offers an opportunity to work in a professional healthcare setting focused on comprehensive eye care and patient satisfaction. This position requires a lot of standing and walking.

Responsibilities

Greet patients warmly and efficiently manage check-in/check-out processes at the front desk Assist patients with intake forms, verify insurance information, and update medical records Support clinical staff with ophthalmology procedures, including aseptic techniques and patient preparation Maintain accurate documentation in EMR systems such as Epic and other electronic health records Pretest and get patients ready for the doctors. Ensure compliance with HIPAA regulations to protect patient confidentiality Manage appointment scheduling, reminders, and follow-up communications Perform basic administrative duties including medical coding, billing support, and front desk operations Maintain a clean and organized clinical environment adhering to safety protocols

Experience

Prior experience in medical office settings or ophthalmology clinics preferred Knowledge of medical terminology, physiology, anatomy related to eye care or pediatrics is advantageous Experience with EMR systems such as Epic or similar platforms is highly desirable Retail sales experience and familiarity with retail math are beneficial for optical product sales Strong understanding of HIPAA compliance and aseptic techniques required Previous roles involving patient care, front desk responsibilities, or clinic support will be considered an asset

WE REQUIRE ALL EMPLOYEES TO WORK 4 WEEKEND DAYS A MONTH: every weekend, every other weekend.

This position is integral to providing high-quality eye care services while ensuring smooth clinic operations. We value candidates who are organized, compassionate, and eager to contribute to a positive patient experience.

Pay: $15.00 - $16.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off
Work Location: In person