Operations Manager (remote Home Care Agency)
Pennsylvania, United States
Job Description
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TeamPHCA is seeking an US-Based operations manager to work closely with our startup homecare agency that supports adults with Autism, Special Needs & Developmental Disabilities. We are seeking for the operations manager to manage multiple teams, create and implement new process for our (4) departments and develop key metric reports to be sent to all C-Level members. TeamPHCA would like for the operations manager to see through small and large projects to fulfillment to include coordinating and overseeing our business-related events. Must be able leverage your current book of business to bring in clients to the agency Other duties assigned Case Management
- Overseeing all DSPs, Leads (DSP, Recruitment, Case Management), Recruitment & Case Management & Virtual Assistants
- Compliance with 6100,6400 regulations
- Quarterly, monthly, and annual reviews
- Medical record reviews
- Coordinate and complete initial and on-going assessments with clients
- Ensure services are being delivered per the ISP
- Improve the process and decrease the current Recruitment Life Cycle
- Interview/hire admin staff
- Train on Tuesdays and Thursdays for Information Session
- Partners with internal stakeholders regarding the planning and administration of employee training and development plans needed to ensure employees have the skills and knowledge to compete effectively and meet the organization\'s mission, vision and value
- Audit employee\xe2\x80\x99s personnel records and training records.
- Annual Licensing and Inspection
- Annual qualification renewals
- Quality Assurance and Incident Management
- Complete all assigned administrative tasks relative to the program.
- Develop long-term person-centered relationship with individuals
- Works with the team to ensure the goals are achieved.
- Interface with local, state, and governmental agencies
- Participates in the corporate decision-making process.
- Monitors treatment activities and recommends improvement as needed.
- Monitors delivery of services to maintain quality of care.
- Performs other duties as assigned.
- Indeed for recruitment
- Monday.com for project management
- ClearCare & Sandata for billing & scheduling
- Grasshopper for phone system
- IntakeQ for HIPPA Compliant
- HCSIS & PROMISE for client details/eligibility
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability
- Bachelor\'s (Required)
- Book of business (relationships): 3 years (Preferred)
- Certified Investigator: 1 year (Preferred)
- Startup Home Care Agency: 1 year (Preferred)
- Managing Multiple Teams: 3 years (Preferred)
- Creating Workflows and Organization: 1 year (Preferred)
- Current Certified Investigator Certificate (Preferred)
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Job Detail
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Job IdJD4254929
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPennsylvania, United States
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EducationNot mentioned