Job Description

Office Manager Frederick, CO
Company Overview: Waste Resource Management, Inc (WRM) is a rapidly growing wastewater management company based in Houston, TX, with operations in TX, FL, NV, and CO. We offer our employees a company culture focused on customer service, continuous improvement, respect, safety, compliance, and honesty. At WRM, we provide wastewater transportation and disposal solutions to our customers while prioritizing environmental sustainability through "Green" initiatives. The Company:

• Our mission is to exceed customer expectations by fostering continuous interaction and improvement with our customers and employees.
• We prioritize the safety of our employees, communities, and the environment above all else.

In the Greater Denver, CO area, WRM operates as McDonald Farms Enterprises, Inc., a leading environmental services company with a legacy of "SAFETY & SERVICE FOR OVER 55 YEARS!" Established in 1966, McDonald Farms Enterprises, Inc. has consistently provided stable employment opportunities to its team. The company offers a range of environmental services to customers in the greater Denver area and beyond. To learn more about our services, visit www.mcdonaldfarmsinc.com. The Position: We are seeking a highly skilled and experienced Office Manager to oversee the daily operations of our office. The successful candidate will possess a strong background in office management or administration, with excellent communication skills to effectively manage office communications, reception, dispatch, research, reporting and customer service tasks. As a strong leader, the Office Manager will supervise and motivate the team, set goals, and provide feedback and coaching. This role will operate with minimal supervision and provide administrative support services to executives. Organizational skills are crucial, as the Office Manager will be responsible for multitasking, prioritizing tasks, and managing their time effectively across various duties. The ideal candidate will have experience in conflict resolution, change management and demonstrate a friendly, approachable demeanor. Experience in customer service is necessary for addressing client inquiries, concerns, and maintaining high customer satisfaction. Responsibilities:
Core duties and responsibilities include the following. Other duties may be assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Oversees office staff and assists leaders with delegated tasks

• Performs data analysis and prepares reports using tools, such as Microsoft Office products, Google Sheets, or CRM systems.
• Monitors performance and tracks progress on key performance indicators (KPIs)

• Prepares bookkeeping records
• Ensures all regulatory compliance requirements are documented, obtained, and properly maintained
• Accepts and responds to organizational visitors, phone calls, emails, and traditional mail correspondence
• Monitors, maintains, and orders office supplies, IT resources and services
• Assists operational staff and HR when interviewing, hiring, and on-boarding new employees
• Accepts, researches, and responds to customer concerns and questions
• Fields technical and logistical questions
• Coordinates meeting and event planning
• Keeps office spaces and break areas organized
• Researches missing or incomplete processing documents and responds appropriately

Requirements:

• Bachelor\xe2\x80\x99s degree preferred
• 3 years of administrative experience with a focus on customer service
• 2 years of supervisory experience
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
• Valid Driver License
• Notary Public preferred

Qualifications and Skills:

• Be a results-driven achiever with excellent organizational skills
• Must be an exceptional listener with excellent verbal and written communication skills

• Ability to work independently with little direction
• Capacity for balancing competing priorities while meeting deadlines

Why Should You Apply?

• Competitive industry compensation
• Excellent comprehensive benefits

• affordable health ins
• dental & vision
• 401(k) with generous employer match
• Vacation & holiday pay
• Collaborative teams working toward a common goal
• Environmentally conscious company