We are seeking a reliable and highly organized Office Administrator and Bookkeeper to manage and oversee a variety of administrative and financial tasks. This individual will play a key role in our daily office operations, ensuring smooth communication with customers and staff, efficient handling of billing and payroll, and timely management of service calls. The ideal candidate will be proficient in QuickBooks, have experience in scheduling, pulling permits, and be proactive in maintaining accurate records.
Key Responsibilities:
Billing & Invoicing:
Prepare and send customer invoices, track payments, and ensure timely follow-ups on outstanding balances. Maintain accurate billing records and provide reports as requested.
Customer Service:
Make outbound calls to customers to confirm appointments, follow up on billing inquiries, and address any customer concerns or questions. Assist with the resolution of service issues.
Scheduling:
Schedule service appointments, coordinate with technicians, and ensure that all appointments are managed efficiently and on time. Maintain the calendar for team members and ensure proper communication of appointments.
Payroll Administration:
Process employee payroll accurately and on time, ensuring all deductions, overtime, and time off are correctly accounted for. Ensure compliance with relevant payroll laws.
Permit Management:
Research and pull necessary permits for various projects, ensuring compliance with local regulations. Keep track of permit expiration dates and renewals.
Service Call Management:
Answer and log incoming service calls, creating tickets for technicians and prioritizing requests. Provide excellent customer service by collecting necessary information and ensuring accurate documentation of service calls.
QuickBooks Proficiency:
Utilize QuickBooks to track expenses, generate financial reports, process payments, and handle other accounting-related tasks. Ensure accurate data entry and reconciliation.
Administrative Support:
Provide general office support such as filing, data entry, and maintaining office supplies. Assist management with other administrative tasks as needed.
Qualifications:
High school diploma or equivalent; associate's or bachelor's degree preferred.
Proven experience as an office administrator, administrative assistant, or similar role.
Strong proficiency in QuickBooks and Microsoft Office Suite.
Experience with payroll processing and understanding of payroll taxes.
Ability to multitask, prioritize, and manage time effectively.
Excellent verbal and written communication skills.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and handle sensitive information.
Prior experience in a service-oriented or construction industry is a plus.
Additional Skills (Preferred but not required):
Familiarity with permit regulations and processes.
Experience with customer relationship management (CRM) tools.
Basic knowledge of accounting principles.
Work Environment:
Office-based position with occasional remote work options.
Standard working hours: Monday - Friday, 8:00am - 4:00pm.
How to Apply:
Interested candidates are encouraged to submit a resume and cover letter detailing their qualifications and experience. Please email to wyattelectric.trevorn@gmail.com
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Retirement plan
Vision insurance
Work Location: In person
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