Job Description

Job Summary:

Job Title: IT Network Engineer

FLSA Status: Salary

Reports To: IT Network Manager

We are looking for a self-motivated and passionate IT Network Engineer to join the talented IT Department at Festival Foods. The IT Network Engineer is responsible for analyzing, installing, configuring, maintaining and repairing a complex network infrastructure across our 48 Store locations (and growing) along with our two data centers in WI and cloud tenants. :

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establishes networking environment by installing, configuring, testing, and documenting the equipment/network systems according to the design and specifications.
• Take part in day-to-day networking tasks to ensure network reliability, availability, and serviceability within minimal interruption between a complex multi-site enterprise network
• Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems.
• Configuration of firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
• Participates in network technology upgrade or expansion projects, including installation of hardware, software, and integration testing, as well as coordinating these activities without disturbing function of other systems.
• Create and update documentation for installation, network topology, and troubleshooting of communications hardware or software.
• Strong Cisco / Telephony experience including CUCM, UCCE, ISE and DNAC
• Experience working with Telecom carriers
• SIP gateways experience and SIP/Telco interconnection/routing.
• Telephony skills including WAN/Telco carrier products such as POTS, ISDN, T1, PRI, DS3, 3G/4G and PBX, IVR, Cat3/5e/6, SM/MM fiber optics and coax.
• Network and Wireless skills including Wireless technologies - such as RADIUS, LWAPP, Cisco ACS, Wireless security, and encryption (802.11i, WPA/WPA2, 802.1x), Firewalls, Routers, Switches etc.

QUALIFICATIONS

• Three (3) or more years of experience as an IT Network Engineer or related experience.
• Cisco certifications (preferred) or relevant Network certification(s)
• Effective problem solving and analytical skills
• Excellent verbal, written, and communication skills
• Ability to work individually and in a team environment.
• Proven experience supporting a 24x7 operations.
• Understanding of operational best practices, configuration management, and security controls.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Sitting or standing at a computer 50% of the time
• Bending, stretching, and occasional lifting of up to 30 lbs. is required

WORK SCHEDULE
The IT Network Engineer is a full-time, salaried position. May be required to work overtime, provide on call support (weekends and holidays), and occasional travel.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced, and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop, and retain the most talented people.