Job Description

Company Description

When we say \xe2\x80\x9cour community\xe2\x80\x9d we mean it.
UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City.
Located in Baltimore\xe2\x80\x99s cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 180-bed, community teaching hospital with a focus on helping people manage chronic diseases, including diabetes, hypertension, pulmonary conditions, and infectious diseases.



MAJOR POSITION FUNCTIONS An Officer must be able to monitor, address and prioritize security and safety risks on a continual basis. An especially important function of Security Officers, with respect to hospital staff, is their rapid response capabilities to security emergencies within the hospital (i.e. whether for behavioral health or medical reasons patients sometimes become violent or threaten medical or nursing staff). Security Officers may also be called upon for external emergencies, such as assisting in providing aid for disaster victims. Security Officers will spend a good deal of their time enforcing rules, regulations, and hospital policies. An Officer must follow hospital Security Department directives and reduce risks to a manageable and acceptable level. Areas to be focused on include: Security Emergency Preparedness Report Writing Effective Communication Departmental Operations Hospital Rules and Policy Enforcement Process Improvement DUTIES STANDARD 1. Will comply with all Maryland General Hospital and Departmental Policies and Directives Will have an understanding of Hospital and Departmental Policies and Directives. The expectations are that Officers will have no verbal documented or written warnings concerning performance related issues. In the event warnings have been issued, immediate improvement in all areas of concern are expected. 2. Will possess knowledge / judgment sufficient to perform all assigned duties Officers must possess the body of knowledge necessary to effectively perform all duties and tasks. They must have strong customer service skills with the ability to interact positively with a diverse hospital patient, hospital staff and visitor population. All officers must have the ability to develop and implement problem solving techniques, be team oriented and use common sense. Officers must make reasoned judgments and/or decisions in the execution of their duties. 3. Will perform patrol and inspection duties both internal and external Will conduct both internal and external patrol rounds as instructed, enforce Hospital policies, procedures and regulations. Assist nursing and medical staff with the control of violent or disruptive patients, visitors and other individuals. Prevent losses or damage by promptly reporting safety irregularities. 4. Will maintain required uniform and present a professional appearance Will be well groomed, have a clean, proper fitting uniform, including ID, name tag, hospital security badge. 5. Will file reports and complete administrative assignments All incident reports are to be completed during the shift of occurrence. They are to be accurate and factual, clearly communicating appropriate and relevant information. 6. Will enforce and observe hospital policies and procedures The officer will pro-actively work with employees, patients and visitors to insure that safety and security policies and procedures are followed. 7. Will complete annual training requirements 1. Complete Annual Fire - Safety Review 2. Complete HIPPA reviews as required 3. Complete Corporate Compliance Review 4. Complete Annual Radiation Safety & Protection Review Training requirements must be completed prior to an Officer; s anniversary date. 8. Will develop investigative and technical skills Security Officers are not just incident report takers. When crimes or other incidents occur, Security Officers are expected to conduct thorough preliminary investigations that are properly documented. 9. Will maintain Interdepartmental relationships All officers will work cooperatively with other staff members both inside and outside the department. Professional conduct must always be maintained. Disputes are referred to the Security Director or Nursing Supervisor on Duty. 10. Will be responsible for critical incident management (intrapersonal interactions) All officers will attempt to de-escalate serious situations and will not become argumentative,

Additional Information

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