Job Description

Job Duties:

• Prepare clinics one day in advance for assigned physicians\' clinics.
• Check for missing documentation. Call on and scan in documents into the EMR if applicable.
• Obtain missing studies when asked by a technician in a timely manner and relay message back to clinic about the missing study when obtained.
• Check for add-ons and documents that may be missing, obtain and scan.
• Obtain results and send messages to providers for will calls.
• Send records and discs for referrals to outside providers.
• Move documents from the fax que to the appropriate chart or other fax que and send messages to staff if applicable. Print for signature if applicable.
• Assist patients with the release of medical records, billing, or images from third party company.
• Obtain signature for release of information for forms such as FMLA, Disability, Accident, Unemployment, Fit for Duty, etc. Collect payment if owed.
• Answer a high volume of phone calls and respond to voicemails in a timely manner.
• Respond to emails daily.
• Obtain signatures from physicians on paperwork from outside facilities when needed. Scan and fax back to appropriate entities.
• Relay messages to physicians for patient requests and respond to patients in a timely manner.
• Comply with ALL HIPAA rules.
• Record comments in patient charts to ensure good communication and understanding for all departments when issues arise.
• Work with other departments when asked by supervisor.
• Dispose of patient records in appropriate shred bins daily.

Experience

• 1 year(s): Clerical duties in a medical office

Education

• High School or better

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility