Job Description

Overview

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support in a medical office setting, ensuring smooth operations while delivering outstanding patient service. This role requires a strong understanding of medical terminology, excellent communication skills, and proficiency in various electronic health record (EHR) systems.

Responsibilities

Greet patients and visitors warmly, providing a welcoming atmosphere at the front desk. Manage patient scheduling, including appointments, follow-ups, and cancellations. Perform insurance verification and collect payments as necessary. Maintain accurate patient records in compliance with HIPAA regulations. Handle phone inquiries using multi-line phone systems with professionalism and courtesy. Assist with medical billing and coding tasks, including CPT and ICD coding (ICD-9 and ICD-10). Review documentation for accuracy and completeness prior to patient visits. Collaborate with healthcare providers to ensure efficient patient care plans are executed. Maintain the organization of medical records and filing systems. Support administrative functions such as typing reports, managing correspondence, and utilizing Microsoft Office applications effectively.

Requirements

Previous experience as a Medical Receptionist or in a similar medical administrative role is preferred. Familiarity with EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms is highly desirable. Knowledge of medical terminology, HIPAA regulations, insurance verification processes, and medical coding practices (CPT/ICD). Strong computer skills with proficiency in Microsoft Office Suite and 10-key typing ability. Excellent customer service skills with the ability to communicate effectively with patients and staff alike. Bilingual candidates are encouraged to apply to enhance patient communication efforts. Experience in clinic or hospital settings is a plus; familiarity with dental terminology or office management is also beneficial. Join our team as a Medical Receptionist where you will play a crucial role in enhancing patient experiences while supporting our healthcare professionals in delivering quality care!
Job Type: Full-time

Pay: From $15.00 per hour

Work Location: In person