Job Description

Job Summary

We are seeking a highly organized and professional Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role involves scheduling appointments, maintaining medical records, and supporting clinical staff with various administrative duties. Experience with electronic health record (EHR) systems is preferred to ensure smooth clinic operations and compliance with healthcare regulations.

Responsibilities

Greet patients warmly and professionally at the front desk, ensuring a positive patient experience Schedule, reschedule, and confirm patient appointments using EMR system Collect payments accurately in accordance with HIPAA guidelines Manage patient check-in and check-out processes efficiently, including intake procedures and documentation review Maintain accurate and up-to-date medical records while ensuring confidentiality in compliance with HIPAA regulations Handle phone systems with excellent phone etiquette to address patient inquiries and direct calls appropriately Support clinic operations by managing filing systems, data entry, and office management tasks using Microsoft Office or similar software Facilitate communication between patients and healthcare providers regarding care plans and follow-up appointments Ensure a clean and organized front desk area to promote a professional environment

Skills

Proficiency in EMR/EHR systems Strong knowledge of medical terminology preferred Excellent customer service skills with a friendly demeanor and effective phone etiquette Ability to handle multiple tasks efficiently in a fast-paced healthcare setting Bilingual abilities are a plus to serve diverse patient populations effectively Familiarity with HIPAA compliance standards for patient privacy and data security Strong organizational skills for managing medical records, documentation review, and office administration Competent in computer skills including Microsoft Office Suite (Word, Excel) and office management software such as Dentrix or Eaglesoft Previous clinic or medical office experience preferred; dental office experience is advantageous Ability to work independently while collaborating effectively with clinical staff
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality patient care through efficient administrative support.

Job Type: Part-time

Pay: $14.00 - $20.00 per hour

Expected hours: 28 per week

Benefits:

Employee discount On-the-job training
Work Location: In person