Job Description

About us

Livingspring Family Medical Center is a primary care medical practice in Mansfield, Texas. At Livingspring Family Medical Center, Dr. Olabintan and the team hope to leave you with a positive impression that makes you feel sincerely cared for and translates into a better quality of life for you and your loved ones.

At Livingspring Family Medical Center Mansfield, we want to leave you with a positive impression that makes you feel sincerely cared for and translates into a better quality of life for you and your loved ones. We offer wholesome healthcare services geared towards:

Helping patients prioritize their health Maximizing preventive/wellness visits Combining traditional medications and healthy lifestyles to help patients feel better and live happier lives. Providing

Care,Sincerely, because people thrive when they feel cared for.
We welcome patients of all ages, backgrounds, races, and creeds. At Livingspring Family Medical Center, we hope to leave you with a positive impression that makes you feel sincerely cared for and translates into a better quality of life for you and your loved ones.

Our vision at Livingspring Family Medical Center is to positively impact the health care outcomes for the whole family- starting here in Mansfield, Texas, and expanding to the entire world.

Livingspring Family Medical Center is under the leadership of Dr. Tolulope Olabintan, MD, DipABLM, AAHIVS, FAAFP, a Family Physician with over 15 years of medical experience. We offer comprehensive medical care in a comfortable, family-friendly environment- essentially a home away from home. We provide wellness, preventive, and basic urgent medical services to patients of all ages.

We are looking for a full-time Medical Front Desk Receptionist to JOIN and GROW our team at Livingspring Medicals!

Why us?

A fun and great group of clinical and non-clinical staff to work with. More like a work-family. Strong team presence, virtual and on the ground, to support you in your role. Work-life balance. Flexible and family oriented. Get mentored directly/mentored by an amazing family physician and team.

What doing a great job will look like for our Medical Front Desk Receptionist?

Engaging and welcoming patients, visitors, co-workers and collaborators of the clinic well. Networking with visitors and potential clients and being comfortable doing so. Understanding that since you will typically be the first face of the clinic you are ready with a smile and not easily offended. Being on time for work and ready to learn Being a team player helping wherever needed Collecting payment correctly and efficiently. Handling calls in a timely and courteous manner.

We will help you do a great job through training through Livingspring Medical's

Onboarding process :

How to use the EMR effectively How to manage the front desk How to get patients in and out quickly How to ensure you leave work in time to get home to your family How to make it to your lunch time on time so you get the needed break How to ensure a great patient experience How to help the team meet its daily target patient goals You are provided the resources you need to do your job effectively, such as access to technology, training materials, and support staff. A positive work environment is curated that encourages open communication, collaboration, and teamwork and recognizes and rewards the office manager's contributions to the practice

This opportunity is perfect fit for the Front Desk Receptionist who:

Has a friendly and welcoming personality Has excellent communication skills Can multitask and prioritize tasks so that she/he does the first things first. Is able to work well under pressure Is flexible and eager to lean Is looking for a good work family and work home Has a positive attitude and team player mentality

This opportunity is a poor fit for the Front Desk Receptionist who:

Has poor communication skills Lacks attention to detail and is easily distracted Is unable to handle customer complaints and resolve issues effectively Easily gets offended or upset Is not a "people person" Is not open to learn new skills or to new ideas Stares at cell phones and gossips instead of engaging with patients Values "me" above "we" Likes office drama

Key Responsibilities:

Main Job Duties and Responsibilities

Greet patients Register patients according to established protocols Assist patients to complete all necessary forms and documentation including medical insurance Ensure patient information is accurate including billing information Inform patients of medical office procedures and policy Maintain and manage patient records Move patients through appointments as scheduled Answer incoming calls and deal with inquiries Transfer calls as required Schedule patient appointments Collect co-pays and payments Report statistics as required Respond and comply to requests for information Complete other clerical duties as assigned Maintain stock of forms and office supplies Ensure reception area is well maintained, neat and clean Safeguard patient privacy and confidentiality

Minimum Requirements and Qualifications

High school diploma or equivalent Previous experience in a customer service role Previous experience as a medical receptionist Excellent interpersonal and communication skills Proven leadership and organizational skills Able to multitask and prioritize tasks.
Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Vision insurance
Ability to Commute:

Mansfield, TX 76063 (Required)
Ability to Relocate:

Mansfield, TX 76063: Relocate before starting work (Required)
Work Location: In person