We are seeking a dedicated and detail-oriented Medical Front Desk Receptionist to join our healthcare team. This role is crucial in providing exceptional patient service while managing the administrative tasks that keep our clinic running smoothly. The ideal candidate will have experience in a medical office setting and possess strong communication skills, the ability to multi-task along with a positive attitude. Bilingual in Spanish and English with a Minimum 1 year experience is required.
Duties
Greet patients and visitors warmly, ensuring a positive first impression of the clinic
Manage patient scheduling, including booking appointments and confirming upcoming visits
Handle incoming calls using multi-line phone systems, addressing inquiries and directing calls as needed
Process patient intake forms and maintain accurate medical records in compliance with HIPAA regulations
Verify insurance information and assist patients with any billing questions or concerns
Utilize Electronic Health Records with experience in Practice Fusion preferred
Assist with collecting patient co-pays at time of service
Provide clerical support including filing, typing, and maintaining office organization
Collaborate with healthcare providers to facilitate care plans and ensure seamless patient flow through the clinic
Checking patients in/out
Skills
Familiarity with EMR systems such as Practice Fusion and Cerner
Strong computer skills including Microsoft Office suite proficiency
Excellent phone etiquette and customer service skills to enhance patient interactions
Bilingual in Spanish and English is required for effective communication with diverse patient populations
Previous experience in a medical office or clinic environment is required
Strong organizational skills with attention to detail for accurate documentation and filing processes
Preference given to applicants with previous experience verifying insurance and benefits
Ability to work collaboratively within a team while managing multiple tasks efficiently in a fast-paced environment. Join our team as a Medical Front Desk Receptionist where you will play an integral role in delivering outstanding patient care while ensuring the efficient operation of our front desk services.
Join our team as a Front Desk Receptionist . We offer competitive salary and commensurate with qualifications and experience.
Employment is contingent upon successfully passing a background check and pre-employment drug screening.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid sick time
Paid time off
Vision insurance
Application Question(s):
Are you available to work in-person full-time Monday-Friday 8:00am to 4:30pm?
Do you have a minimum of 1 year experience as a receptionist in a medical practice?
Are you bilingual in English and Spanish?
Work Location: In person
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