Job Description

We are seeking a

dependable, detail-oriented, and professional Bilingual Medical Front Desk Receptionist

to join our healthcare team. The ideal candidate will provide excellent customer service in both English and Spanish, handle administrative tasks accurately, and ensure smooth front office operations in a caring, patient-centered environment.

Work Schedule:

Monday, Wednesday, Thursday:

9:00 AM - 5:00 PM

Tuesday:

10:00 AM - 6:00 PM

Friday:

9:00 AM - 1:00 PM (beginning January 2026)*

Key Responsibilities:

Greet and assist patients and visitors in a friendly, professional, and bilingual manner Manage patient check-in and check-out processes accurately and efficiently Schedule, confirm, and update appointments in the electronic health record (EHR) system Verify insurance eligibility, collect co-pays, and process payments Maintain accurate and detailed patient records and documentation Answer phone calls, respond to inquiries, and route messages promptly Provide translation or interpretation between patients and staff as needed Ensure patient confidentiality and compliance with HIPAA regulations Support clinical staff and maintain an organized and welcoming reception area Perform other administrative duties as assigned

Qualifications:

High school diploma or equivalent (associate's degree preferred)

Fluent in English and Spanish

(verbal and written) Minimum of 1-2 years of front desk or medical office experience Strong attention to detail, reliability, and professionalism Excellent communication and interpersonal skills Knowledge of medical terminology, insurance processes, and EHR systems preferred Ability to multitask and maintain composure in a busy environment
Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Work Location: In person