Job Description

• Focus on supporting the definition of our medium to long term customer strategy (Including defining our vision, principles and targets for omni-channel experience, customer loyalty and customer journeys) with the Partners
• Identify and analyze strategic opportunity areas
• Increase overall visibility of the firm in its major markets

• Facilitate the development and maintenance of a robust client / prospect / referral list for marketing campaigns
• Develop marketing campaigns for assigned practices and develop end-to-end plans for all (pre- thru post-follow-up) including ROI tracking and reporting
• Develop programs to enhance customers satisfaction and retention
• Identify and implement the customer relationship management
• Manage the brand communication across different channels (including creating editorial and content creation calendars for various media platforms and outlets)

• Monitor the marketing budget
• Manage the strategy and relationship with the PR Agency
• Working with HR to develop Orbiss\xe2\x80\x99 Employer branding

• Completed at least a bachelor\xe2\x80\x99s degree in marketing
• At least 3 years of experience in marketing and customer strategy development in BtoB. A marketing experience in a professional services firm would be preferred.
• Excellent communications skills (written and oral)
• Customer Management experiences

• Analytical mind and keen eye for details
• A strong ability to lead and ability to take risks without being held back by fear of failure
• An ability to respect deadlines
• An appeal to work in autonomy but with taste for team\' spirit.
• An ability to maintain a high level of integrity and confidentiality.

• International experience would be a plus

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Unlimited PTO, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources

Orbiss