Job Description

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About Rokt

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands\' End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt\'s solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt\'s valuation increased to $2.4 Billion. We are expanding rapidly and globally - operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With 50% annual growth and a vibrant company culture, Rokt has been listed in \'Great Places to Work\' in the US and Australia. Our award-winning culture is guided by our eight core values: smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

Requirements:

About the Role

The Rokt Go-To-Market team is expanding with $325MM in growth capital raised in our Series E in 2021. We\'re seeking a Manager of Solutions Consulting to join our team during our biggest phase of growth yet.

This role is ideal for marketers, project managers and implementation specialists who want experience working alongside the largest eCommerce retailers in the world, helping align Rokt to their business goals. You\'ll use your background in marketing, ecommerce, customer acquisition, personalization and client relationship management to communicate the Rokt value proposition to prospective clients.

Day-to-day, you\'ll work closely with our Business Development team, becoming an integral part of the sales cycle, setting up our customers in the right way and ensuring success over a long term partnership. You will not have a quota, but will have the opportunity to participate in the success of the growing Go-To-Market team.

This role directly impacts the company\'s growth and is a crucial component to our ability to increase both deal velocity and deal quality as we scale both domestically and internationally.

Responsibilities

• The Solutions Consulting team is responsible for improving Rokt\'s deal quality, velocity and ultimately, client success. We educate clients, project manager their integrations with Rokt, and improve the process over time.
• Help marketing executives understand how Rokt will deliver incremental profit to their business by helping them better leverage their first party data
• Partnering with the sales team and solution selling; defining with the client how Rokt\'s solution hits their objectives, coordinating bespoke demos of the product and pulling in Customer Success and Product as needed to establish credibility & deepen the relationship
• Prove the technical feasibility and value of Rokt\'s platform to customers, showing a deep understanding of marketing and ecommerce technology
• Project manage the end-to-end integration lifecycle for new and existing clients, enabling them to achieve their objectives
• Responsible for coordinating customization work with the engineering and product teams and ensuring customized solutions are built for future scale and adoption

Requirements

• 3 - 7+ years experience in similar roles in digital marketing, customer acquisition, or CRM/retention, at an agency, or SaaS company (MarTech or AdTech businesses)
• Japanese, French and German speakers a plus
• Highly developed commercial and strategic acumen in multiple ecommerce verticals like retail, media & streaming, F&B, travel and financial services
• You understand the digital marketing landscape with a constant curiosity to learn more
• Familiarity with common digital marketing tools, including but not limited to A/B testing, CRM tools, channels like Facebook and Google, website personalization, etc.
• You can clearly communicate how to integrate these digital marketing tools into an ecommerce website. You have a proven record of being a technical marketing champion within these platforms and verticals
• Excellent communication skills, written and verbal, and willing to take constructive feedback to increase these skills
• Track record of driving revenue growth and sales efficiencies through your relationships with clients in previous roles

Benefits:

• Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt\'stars and anyone else who will be onsite at the Rokt NYC office-clients, contractors, vendors, and suppliers-to show proof of vaccination and their booster shot.
• Work with the greatest talent in town. Our recruitment process is tough but diligent. We\'re constantly aiming to implement our value of \xe2\x80\x9craise the bar\xe2\x80\x9d and set high standards for our Rokt\'stars. This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger.
• Join a community. At Rokt we\'re a community of curious explorers. We\'re not afraid of venturing into uncharted territories. We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokts that empowers our LGBTQIA+ Rokt\'stars, Womxn who Rokt that promotes gender equality in tech, and more.
• Accelerate your career. We want you to unleash your full potential. This is why we have an annual \'Level Up\' allowance of $5,000 that gives Rokt\'stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We even incentivize individuals to utilize their PTO with \xe2\x80\x9cHigh 5\xe2\x80\x9d days, an additional 5 days of PTO when you\'ve used 75% of your allotted annual paid leave. We also offer a paid Rokt\'star Sabbatical for employees who have been with us for 5 years or more.
• Stay happy and healthy. In order to unleash our potential, we want to ensure you\'re able to keep your wellbeing a priority. This means you can enjoy a well-balanced, catered lunch 5x a week in the office along with healthy snacks. We also want you to feel at home when coming into work which is why we\'re a dog-friendly office so you can bring your furry friend to work with you. As part of your wellbeing benefits, we offer a wellness stipend so you can enjoy the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!
• Become a shareholder. All Rokt\'stars have stock options. If we succeed, everyone is rewarded.
• See the world! We want our Rokt\'stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023). As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office. We have bustling offices in great cities including: New York,Seattle, Sydney, London, and Tokyo.
• We believe we\'re better together. We love spending time together and are in the office most days (all teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are. We encourage you to apply for one of our open roles-irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range: $120,000- $165,000/ year
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