Job Description

Our Manager Sales Operations provides oversight of activities related to sales support services for internal and external sales and account management staff and stakeholders. Leads a team to develop and deliver systems, processes and procedures for sales and account management stakeholders.

This position is based in Meridian Idaho, and has flexibility to work onsite and/or hybrid location (Meridian campus onsite and WFH). #LI-Hybrid

Required Experience: 7/+ years\xe2\x80\x99 process improvement, technology implementation, sales operations, or other related experience to include leadership

Required Education: Bachelor\xe2\x80\x99s Degree Business, or related field; or equivalent work experience (Two years\xe2\x80\x99 relevant work experience is equivalent to one-year college)

Other: May travel and/or attend offsite events during and outside of standard work hours

As a leader, your day may look like:

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  Manages a team that ensures the delivery of sales support services through the development of systems, processes, and procedures.
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  Ensures implementation and onboarding of new business and/or stakeholders.
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  Creates sales and account management technology roadmaps and ensures continuous process improvement efforts to deliver tools and resources to support sales and account management activities.
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  Defines and implements data requirements and metrics for sales and retention performance reporting. Measures the effectiveness of implemented process improvements.
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  Coordinates and collaborates with internal and/or external stakeholders to ensure sales and account management process support.
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  Maintains open communication between stakeholders to refine processes and improve service, satisfaction, and accessibility.

Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.