Manager, Medicare Sales Operations
US-MA-Worcester
Job ID: 7194
Type: Full Time
# of Openings: 1
Category: Sales
Fallon Health - Corp HQ
Overview
About Fallon Health:
Fallon Health is a mission-driven not-for-profit health care services organization based in Worcester, Massachusetts. For 45 years we have been improving health and inspiring hope in the communities we serve. Committed to caring for those who need us most, we pride ourselves on providing equitable access to coordinated, integrated care for our members with a special focus on those who qualify for Medicare and Medicaid. We also serve as a provider of care through our Program of All-Inclusive Care for the Elderly (PACE). Dedicated to delivering high quality health care, we are continually rated among the nation\xe2\x80\x99s top health plans for member experience and service and clinical quality.
Brief Summary of Purpose:
Responsible for operations to support the Medicare sales division, inclusive of sales force automation application, Medicare advantage, Medicare Supplement, eHealth, online quoting, Ultra Benefits core system and FCHP\xe2\x80\x99s core system QNXT. Provide sales support and optimization of member retention in the Medicare segment. Assist with metrics to support new profitable growth. Work with staff to ensure that all sales operations processes are streamlined and that there are appropriate quality checks to hold team accountable for their work to support all other operations for FCHP. Represent sales to discuss impact of new products, changes to broker commission schedules, quarterly rate filings, new sales and renewal processes for both self-funded and fully insured Medicare products. Working with communications to ensure that all collateral and information is up to date and accurate. Provide data and reporting support that assist in the growth and retention FCHP membership.
Responsibilities
Job Responsibilities:
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