Job Description

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen\'s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies.

The Role
Responsible for the capacity planning oversight and project management within the Mass Markets Planning team. The Mass Markets Planning Capacity & Project Management Manager is a full-time position responsible for ensuring that Lumen has appropriate capacity within its North American Lumen network providing Mass Market customer services, lead Mass Markets Planning project management and drive consistency and continuous improvement.

This person must be a strong leader who is able to work cross functionally with executive leaders. Their success in planning and execution will allow Lumen\'s network to grow. Planning\'s mission is to manage network capital and expense spend to drive profitable revenue, positive EBITDA, and free cash flow.

The Main Responsibilities

• Supervise, support, and develop diversely skilled and titled direct reports responsible for capacity management, project management and continuous improvement for Mass Markets Planning
• Manage Mass Market Planning offshore team relationship supporting capacity and optimization.
• Handle top-down escalations from our CEO, board of directors, senior leadership team and various company executives related to network capacity, availability, and timing.
• Facilitate and drive transformational change across multiple disciplines and functional organizations.
• Capability of understanding and communicating complex technical concepts to non-technical individuals
• Effectively communicate and partner with all levels of the organization, including cross-functional
• Manage within capital and expense budget objectives.
• Ability to manage multiple large complex projects that require cross-organizational coordination to achieve results.

Role Expectations:

• Manages peer relationships by influencing internal and external stakeholders to achieve departmental objectives, maintaining close working relationships, and facilitating coordination with other functional organization including Technology, Product Management, Network Implementation, Operations, Marketing/Sales and Finance.
• Drives team to execute plans by organizing, coordinating, and prioritizing resources to achieve optimal results; clearly communicating goals and reasons to shift direction to gain staff commitment; demonstrating flexibility and willingness to embrace change; ensuring that teams are working together efficiently and understand expected results; encouraging and fostering an environment of creativity and continuous process improvement.
• Establishes strategic plans and objectives by partnering with other leaders; selecting, developing, and evaluating personnel and directing the activities of broad functional areas; contributing to improved customer quality and overall network strategic growth; performing analysis and comparisons of technical information; definition of strategic network objectives; ensuring the design of the network is in a fashion consistent with network architecture and standards, product strategy and delivery objectives.
• Ensures budgets and schedules meet requirements by determining the impact of the overall success of functional, division, or company operations; managing within approved budgets; optimizing expenditures; interacting with executives and customers; and negotiating and influencing on significant matters to the organization; supporting the development of the annual capital plan; ensuring best practices are communicated and adhered to; planning of initiatives addressing work distribution, project scheduling, critical path analysis and resource assignments in a fashion consistent with budget constraints, priorities and roadmap commitments.
• Drives revenue generation programs by demonstrating a customer focused approach which will be the basis for decision making and departmental action, driving the growth in the network through traditional strategies as well as new emerging opportunities.
• Engaging employees by disseminating relevant and timely information to ensure departmental and individual success; maintaining a clear and enthusiastic leadership style that drives commitment in others to achieve the goals of the department and support the core values of the company; fostering a work environment where employees are supported, treated fairly, and given the tools, resources, training, and performance feedback necessary to perform their duties in a timely and quality manner.

What We Look For in a Candidate

• Bachelor\'s degree in engineering or related field with 7+ years related experience or 5+ years related experience with master\'s degree.
• 4-6 years inside & outside plant experience in telecommunications with in-depth knowledge of ISP/OSP equipment and designs or the equivalent in training and experience.

Preferred

• Comprehensive knowledge of network topologies spanning the access, transport, and data portions of the network, including working knowledge of the features, functions and applications.
• Working knowledge of and the ability to perform economic analysis including internal rate of return analysis, discounted payback period, net present value, profit index, buy-vs.-lease analysis, cost-benefit analysis, and breakeven analysis.

What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 325727

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what\'s included in these checks can be found in the Post Offer section of our FAQ page . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range Salary Min : 85230

Salary Max : 189360

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We\'re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range Salary Min : 85230

Salary Max : 189360

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job\'s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors . click apply for full job details

Lumen Technologies