Job Description

Unit Description:

Sodexo is seeking an experienced manager for a Regional Operations Support role to support hospital accounts in food service. This position is full time but temporary and can last for up to or longer than 12 months. This is a new Regional Operations Support role serving as a General Manager for food supporting the 17 Hospitals in the HCA Capital Division. The location of work could be as far west as Frankfort, Kentucky and as far north as New Hampshire and centralized in Virginia. While in this full time support role, you are encouraged to apply to permanent positions at any Sodexo location.

The selected candidate must be able to travel as needed, if traveling outside of your local geography. At Sodexo, you will find the ingredients for a great Food Service management career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you\xe2\x80\x99ll enjoy an improved quality of life that\xe2\x80\x99s unique in the hospitality industry.

We are looking for candidates who will:

• manage the daily food production including production planning and controls;
• ensure Sodexo Culinary Standards including recipe compliance and food quality;
• manage food costing, controls and compliance;
• develop menus and manage inventory;
• have high expectations for customer service and quality of food;
• have the ability and willingness to develop and train front-line employees;
• have a passion for food and innovation;
• have knowledge of special diets and allergens; and
• knowledge of Sodexo Food Management System (FMS) is preferred.

The ideal candidate has:

• a strong culinary background, with the demonstrated ability to stay current with new culinary trends;
• excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies;
• previous experience working in a high volume facility; and
• strong management skills.

Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. .

Please note:

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.

What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate\'s education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate\'s specific criteria, like experience, skills, education and training. Position Summary:

The Manager 3, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.

Primary Responsibilities:

Client / Customer Service - 20%

• Navigates the client organization through effective communication while influencing and persuading at multiple levels. Seeks to collaborate for win-win outcomes.
• Effectively partners with client and Sodexo stakeholders to drive successful outcomes.
• Complies with all client policies and procedures.

Operational Excellence - 20%

• Owns, drives, and measures operational excellence outcomes of Sodexo and client.
• Effectively deploys, embeds and ensures Sodexo standardized processes are in place.
• Creates a continuous quality improvement culture that drives operational efficiencies.
• Drives change and creates a culture where change is embraced and operationalized.
• Brings innovation to client organization through deployment of Sodexo programs and brand.
• Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.

Analysis & Decision Making - 20%

• Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
• Accountable for effective utilization of labor resources.
• Analyses data such as labor and turnover reports, etc. to engage in data driven decision making around talent.
• Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business.
• Effective risk management by ensuring consistent regulatory and legal compliance.
• Compliance with supply chain management requirements.
• Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets.
• Set operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.
• Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.
• Effectively delegates operational responsibilities to appropriate individuals / positions.

Safety - 20%

• Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.
• Behaviors include: Working as a team for safety
• Communicating Effectively for Safety
• Managing Safety Risks
• Optimizing Human and Environmental Factors
• Recognizing, respond and reporting incidents
• Adherence to all operational safety practices and protocols
• Drives a safety culture throughout the team.

Talent - 20%

• Ability to effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.
• Creates a culture of continuous learning and development for self and those within the unit assigned.
• Develops rigorous plans to continually enhance employee engagement and recognition

Qualifications & Requirements:

Basic Education Requirement - Bachelor\'s degree in a relevant field or equivalent work experience

Basic Management Experience - 3 years

Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition;

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Sodexo