Job Description

FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach. Working at our casino is about providing the best service and being a great team player! Join as a Junior IT Technician and provide important IT support to our internal and external clients. Where WORK =FUN

What you will be doing

• Maintains, and monitors the operation of the local area network.
• Handles all help desk requests.
• Maintains inventory database of all electronic equipment, parts and supplies.
• Assists with IT orientation for new and existing employees.
• Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating system management systems.
• Tests disaster recovery policies and procedures; completing back-ups; maintaining documentation.
• Provides network support to end-users when necessary.
• Other duties as assigned.

The ideal candidate for this position

• High school diploma preferred.
• 2-3 years of computer operation experience in a large end-user environment preferred.
• Strong technical knowledge of audio-visual equipment, network and PC operating systems.
• Strong technical knowledge of current hardware, protocols and standards.
• In-depth knowledge of applicable data privacy practices and laws.
• Excellent written, oral and interpersonal communication skills.
• Proven analytical, evaluative and problem-solving abilities.
• Must be flexible and able to work well independently and in a team environment.
• Must be able to work a flexible schedule to include nights, weekends and holidays.
• Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
• Must pass drug testing as per company\'s Drug Free Workplace Policy and applicable background checks.

Benefits You Will Enjoy

• Paid Time Off \xe2\x80\x93 15 to 25 PTO Days Annual, increasing with Seniority
• Medical Plans \xe2\x80\x93 70% Employer Paid for Employee Only Coverage
• Dental Plans
• Vision Plan
• Free Employee Assistance Program
• Free Short-Term Disability
• Long Term Disability
• Accident/Critical Care Plans
• Group Term Life Insurance
• 401(k) \xe2\x80\x93 Traditional and Roth Retirement Plan
• 401(k) \xe2\x80\x93 Up to 4% Employer Match
• Onsite Employee Meal Discounts @ The Grill and Pizzelato
• Onsite Entertainment Discounts @ Stage 954
• Free Access to Learning Management Platform for continuous Learning and Development
• Free Access to Financial Planning Resources through Amerant Bank
• Free Access to Exclusive Discounts & Perks
• Free Parking

Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE