Job Description

Description

This is a full-time permanent position within the Department of Health under the Executive Office of Innovation Technology.
Join our Enterprise Services team as an IT Business Analyst, where you\'ll play a pivotal role in implementing, managing, and supporting agency-wide enterprise systems and solutions. We\'re looking for a professional with a strong background in IT business analysis who thrives on providing technical leadership, conducting in-depth data analysis, managing software requirements, overseeing software testing, and engineering business processes.

Your ability to prioritize business needs, simplify complex requirements and identify solutions will have a significant impact on strategic business decisions. To be successful in this position you should have recent experience as a Business Analyst with demonstrated success applying testing methodologies, the SDLC, and business analyst best practices.

Responsibilities and Impact:

• Serve as liaison between business stakeholders and technical staff to ensure business needs are clearly defined, understood, and documented.
• Facilitate the gathering of requirements through interviews, workshops, consultations, site visits, surveys, and business process workflows.
• Validate and verify business requirements for new and existing software applications.
• Define acceptance criteria for technology solutions.
• Provide SME level guidance to IT business analysts and testers on standard system/software development lifecycle processes, standard requirement documentation, cost estimate review, and tools.
• Develop, review, and implement test plans, test cases, test reports, and testing schedules for software implementations.
• Identify and determine the variance between expected and actual results of defect findings based on software requirements to ensure traceability of requirements.
• Coordinate with technology staff across functional disciplines and business programs to develop and plan for the configuration, implementation and training for new releases and upgrades.
• Provide information on improving data quality, system performance, and usability related to applications, interfaces, datasets, and databases.
• Identify, report, and analyze IT risks and recommend mitigations and resolutions.
• Prioritize and track maintenance and operational service requests.

Required Experience:
We value all experience, whether it\'s paid or unpaid. What\'s important is that you showcase your relevant journey in your cover letter, resume, or applicant profile.

The experience requirements outlined in Options 1-3 must have been gained through full-time equivalent employment.
Option 1: Eight (8) years of professional experience as a Business Analyst or in a Testing and/or Systems Development role. Of your 8 years of experience, the following criteria must be met:

• A minimum of four (4) years of experience as a Business Analyst.
• A minimum of two (2) years of professional experience as a Software Analyst, Quality Assurance Tester, or Software Developer.

Option 2: An Associate\'s degree and six (6) years of professional experience as a Business Analyst or in a Testing and/or Systems Development role.

Option 3: A bachelor\'s degree and six (6) years of professional experience as a Business Analyst or in a Testing and/or Systems Development role.

Desired Skills and Experience:

• 4 years of experience as a Business Analyst
• Bachelor\'s degree in computer science or closely related fields such as Business Administration, Mathematics, Engineering, or Informatics.
• Experience working with Agile, or other iterative development methodology development methodologies.
• Two (2) years of SQL Management Studio tools or equivalent.
• Two (2) years of Software Testing
• One (1) year of software training experience
• Professional Certifications in Business Analysis
• Experience with Lean practices

About the Washington State Department of Health (DOH)
At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We\'re driven by Equity, Innovation, and Engagement, as outlined in our for the future of Washington health.

Join the Executive Office of Innovation and Technology (OIT) - One Incredible Team!
Are you ready to be part of something extraordinary? OIT is embarking on an exhilarating mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We\'re not just a team; we\'re a force for positive change, and we\'re looking for passionate individuals to join us on this exhilarating journey.

We believe in the power of every team member. We\'re not just a workplace; we\'re a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington.

Benefits and Lifestyle
We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about "Why DOH" by visiting .

Work Location and Flexibility:
Flex/Hybrid - Our approach to work is flexible. You\'ll primarily work remotely with an occasional on-site presence at the DOH office in Tumwater, WA. We\'re extending our reach to include remote applicants from across Washington State, the Oregon/Washington border, and the Idaho/Washington border.

Application Information
Click "Apply" to submit your detailed application profile along with the following:

• A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
• A current resume (without personal pictures).
• Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

Attachments: Do not attach any documents that include photos, letters of recommendation, or private information (transcripts, social security number, year of birth, etc.).

Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.

Equity, Diversity, and Inclusion
We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran\'s status, military status, genetic information, sexual orientation, gender expression, or gender identity.

Representation: This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Questions and Accommodations:
If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at . For general DOH recruitment questions, email the Talent Acquisition Team at . Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.

Technical Support: Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.

Conditions of Employment:
With or without accommodation, I am willing and able to:

• Work a full-time 40-hour work week Schedule (Note: Flexible work schedule requests will be considered pending supervisor approval.)
• Willing to occasionally adjust my work-schedule to meet business needs, which may include evenings and weekends.
• Perform my work remotely at home or in-person at the DOH site location designated for this position.
• Occasionally travel within the state of Washington.
• Legally operate a state or privately-owned vehicle OR provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments as assigned.

Supplemental Information

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.

Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.

Washington State