Job Description

Req #: 57049

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $2.7 billion as of September 30, 2022. Herc Rentals\' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol \xe2\x80\x9cHRI.\xe2\x80\x9d Herc Rentals serves customers through approximately 350 locations and has approximately 6,600 employees in North America.

We serve a diverse group of customers in a wide array of industries. We support professional con-tractors in construction and remediation. Our industrial customers include large industrial plants, re\xef\xac\x81neries and petrochemical operations, automotive and aerospace manufacturers. We support government and infrastructure projects at the municipal, state and federal level. And, we continue to expand our services for customers in commercial and retail, healthcare, hospitality, recreation, and entertainment and special events.

Short Description

As the IT Business Analyst at Herc Rentals, you will be a liaison between our business partners and IT the organization, supporting our technology that enhances our employee experience and drives our overall goal of being an employer of choice. You will assess the changing needs of the business, analyze the impact, support communication between relevant groups, and capture requirements. You will work with the systems administrators and developers to ensure that they understand the specifications and assist in documenting all use cases.
Successful candidates will

• Work with business stakeholders and other subject matter experts to assess current capabilities to understand and document business requirements.
• Develop and maintain good relationships with key business groups to enable improved decision-making within the business.
• Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
• Actively participate and/or manage Business Acceptance Testing and User Acceptance Testing.
• Develop and provide project status updates.
• Participate in quality management reviews, reviews of the designs, prototypes, and other requirements work products to ensure they fulfill the requirements
• Assist Project Manager with the overall day-to-day management of multiple projects including maintaining accurate project plans, producing meeting minutes, and ensuring that project objectives are achieved within time/cost/quality constraints.
• Plan and manage internal and external project communications, make certain of effective exchange of project information, status, issues, risks, and deliverables.

Responsibilities

• Support our HR business partners for all HR system solutions.
• Support our Infrastructure partners for IT projects.
• Analyze user needs, facilitate process improvements, and document complete solutions.
• Develop project documentation for systems, projects, and processes.
• Coordinate testing of new patches or software releases and assist as required.
• Maintain all SOX and Internal Audit Controls to ensure overall compliance.
• Maintain familiarity with other IT system/business application capabilities within the Herc portfolio.

Requirements

Professional Experience

Experience working with SaaS solutions

Knowledge around Project Management

Understanding of HR business processes (HR, Benefits, Payroll, Time, etc.) is beneficial

Understanding of ITIL practices and ServiceNow is beneficial

Educational Background

• Degree in Computer Science, Information Systems, Business Analysis, or other related field or recent equivalent work experience

• Formal training in Project Management is preferred

Conditions of Employment

Skills

• Ability to be flexible, adapt to change, and work on multiple projects simultaneously and independently
• Ability to work in a fast-paced environment with multiple priorities and changing demands while being responsive to end-user needs
• Excellent verbal and written communication skills, with the ability to communicate complex information in a succinct, organized manner
• HR Process knowledge (HR, Benefits, Payroll, Time, Learning, etc.)
• Self-Starter; work independently and as a team member
• Strong MS Office Skills (Excel, Visio, PowerPoint, Word)
• Strong interpersonal skills, collaborative work style, and ability to develop effective working relationships and demonstrate commitment to being a team player
• Strong organizational, analytical, and problem-solving skills, as well as technical proficiency
• Application Support Service Delivery (Service Management) knowledge. Works well with onsite and offshore resources
• Computer Skills
• Project Management skills
• Interpersonal Skills and Communication
• Adaptability/Flexibility
• Creativity/Innovation
• Dependability
• Problem Solving/Analysis
• Sense of Urgency

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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Herc Rentals