Job Description

Compensation: $41,279-$51,599
Compensation Type: Employee
Employment Type: Salary
Scheduled Weekly Hours: 40
Grade: E01
Department: Systems Administration

Position Summary Performs technical duties related to the operations and maintenance of college Systems infrastructure and related resources. Must be committed to serving a diverse college community. Actively participates in and contributes to continuous quality improvement.
Duties & Responsibilities

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  Assist faculty to help them learn to use and integrate technology into the classroom (physical or online), design technology-infused curriculum, and implement classroom projects in which technology is well-integrated to enhance instruction and improve student achievement.
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  Assist staff on the best use of enterprise technologies and help the college best utilize features, enhancements and technology upgrades.
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  Deliver excellent customer support for educational and enterprise technology.
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  Communicate with faculty on an ongoing basis regarding the availability and use of educational technologies.
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  Develop support documentation for various educational technologies for the campus community.
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  Develop video trainings for various instructional technology.
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  Provide basic administrative maintenance (users, settings, etc.) for educational technologies such as Canvas, Zoom and Starfish.
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  Act as a liaison between staff/faculty and technology vendors to implement, support and enhance the use of technology on campus.
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  Keep abreast of emerging trends in instructional and enterprise technology.
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  Work closely with Helpdesk to support educational and administrative software systems.
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  Contribute to system design and implementation decisions for educational and enterprise technologies.
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  Assist the IT department with a variety of tasks including the development of policies, plans, procedures and reports, supporting new projects, completing help desk tickets and other duties as assigned.
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  Share on-call responsibility with the IT team.
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  Collaborate with Online Teaching and Learning, OIT, Faculty and other instruction constituents to ensure the effective use of instructional technologies across campus and online.
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  Assist Online Teaching and Learning, Faculty and other instruction groups with the selection and procurement of new instructional technologies.
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  Participate in campus-wide groups related to online learning and instructional technology.
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  Attend educational programs, workshops, and seminars to learn new developments in the IT industry.
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  Perform new initiatives, Change Management, and project duties as assigned
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  Perform other duties as assigned.

Minimum Qualifications:

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  Associate\xe2\x80\x99s degree in Computer Science, Computer and Information Technologies or a related field.
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  Four (4) years\xe2\x80\x99 experience related to the major duties.

OR

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  Bachelor\xe2\x80\x99s degree in Computer Science, Computer and Information Technologies or a related field.
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  Two (2) years\xe2\x80\x99 experience related to the major duties.
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  Equivalent related experience may be substituted for education on a year for year basis.

Preferred Qualifications

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  Experience in higher education.
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  Experience working and collaborating with faculty.
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  Experience teaching in k-12, higher education, or corporate training environment.
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  Considerable experience training end users in technology.

Best Consideration Date: 5/8/23

EEO STATEMENT:
As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant\xe2\x80\x99s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.
Additional Comments to Applicants:
Applications are disqualified in the first level of review if they do not meet all Minimum Qualifications listed in this job posting. (Years of experience are calculated based upon numbers of hours worked per week. Example: 2 years of experience working 20 hours per week equals 1 year of experience.) Relevant experience pertains to Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities described in this job posting. ASSUMPTIONS ARE NOT MADE at any level of SFCC\xe2\x80\x99s Hiring Process if information presented in the application material does not clearly address the Minimum Qualifications, Job Summary/Basic Function, and Preferred Qualifications/Knowledge, Skills and Abilities. Number of pages of application material will not negatively/positively affect your application, however, LACK OF DETAIL may.
Diversity Statement:
As Santa Fe Community College (SFCC) neighbors ancient Pueblo lands, and is a Sanctuary campus in a Sanctuary city, SFCC is committed to attracting and retaining highly qualified and richly diverse faculty and staff. Our students need a community to teach and support them and that represents their diversity. SFCC strives to make our campus a place of safety, inclusion and equity where all individuals from all diverse backgrounds feel welcomed, nurtured and valued. At the heart of SFCC\xe2\x80\x99s mission \xe2\x80\x93 Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad \xe2\x80\x93 is a commitment and promise that higher education and opportunity should be open to everyone in our community and to fostering a climate where students can be who they want to be. A place where all within our community belong. A place where you are seen, a place where you are valued, a place where you are respected, a place where you are appreciated. Come join our community!