Job Description

About Us:

The Fitness Superstore is the region's leading provider of premium home and commercial fitness equipment. We help our customers design, build, and maintain their ideal fitness spaces -- from home gyms to professional training facilities. Our team is passionate about health, service, and creating exceptional in-store experiences.

Position Overview:

We're seeking an

experienced Inside Sales Professional

to join our retail team. This role is ideal for someone who thrives on building genuine relationships, providing consultative solutions, and driving revenue growth through exceptional customer service. You'll work directly with customers in our showroom, learning product lines inside and out to communicate the value of quality equipment and service.

Key Responsibilities:

Build and maintain strong relationships with new and existing customers. Consult with clients to understand their fitness goals and recommend tailored solutions. Achieve and exceed monthly and quarterly sales targets. Maintain high standards of product knowledge and stay current on industry trends. Manage leads, follow-ups, and customer records in our CRM system. Assist in maintaining showroom organization, merchandising, and cleanliness. Collaborate with management to improve processes, promotions, and customer experience.

Qualifications:

2+ years of experience in retail or inside sales that had a commission structure. (fitness, home goods, or luxury retail preferred). This does notmean generic retail experience. Strong communication and relationship-building skills. Proven track record of meeting or exceeding sales goals. Confident in consultative and value-based selling. Detail-oriented, organized, and self-motivated. Basic computer and CRM proficiency. Passion for health, fitness, or helping others improve their lifestyle is a plus.

What We Offer:

Base pay plus commission structure with uncapped earning potential. (Earn what you're worth!) Product and sales training from industry leaders. Growth opportunities within a respected, locally owned business. Supportive team culture focused on excellence and customer success. Paid Time Off and Health benefits. Sponsored Athletes (participate in local or national fitness events and we'll pay for it!) Employee Discounts & free fitness swag.

Who This Is

Not

For:

This isn't the job for someone looking to simply show up.
If you want a job where you just clock in and out, or you shy away from hard work and accountability -- you won't thrive here.
We're not looking for individuals who get uncomfortable with being challenged or coached to improve.

We're looking for people who take ownership, stay hungry, and understand that effort equals reward. If you want a place where your drive directly determines your paycheck, you'll fit right in.

Here's a test, if you understand this - we want you to apply.

Value Selling

means focusing on the why behind a purchase, not just the price tag. Instead of pushing discounts or specs, you uncover what matters most to the customer--convenience, long-term health, durability, or creating a home gym that truly fits their lifestyle. By tying the equipment to their goals and showing how it solves their specific problems, you shift the conversation from "How much does it cost?" to "How much is this worth to me?"

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

Health insurance Paid time off
Work Location: In person