Job Description

Position Description:

Position Overview

: The Human Resources Consultant delivers services that positively impact clients' businesses. This role involves proactive client consultation and follow-up, monitoring human resources deliverables, identifying legal requirements affecting HR functions, and ensuring client policies and procedures are compliant, leading to client retention and growth.

Primary Job Duties

Interact with clients to understand their HR practices, goals, and objectives; perform assessments to provide strategic and operational analysis of existing workplace policies, programs, and practices.
Provide customized solutions based on HR best practices, timely follow-up, and proactive recommendations to enhance communication, productivity, and work practices while reducing liability.
Perform routine tasks necessary to administer and execute HR programs, including but not limited to PTO/PSL plans, handbooks, job descriptions, performance and talent management systems, compensation analysis, disciplinary matters, occupational health and safety, and training and development.
Create and customize client handbooks to ensure compliance using the approved handbook builder.
Ensure compliance with federal, state, and local employment laws and regulations, and provide best practice recommendations through regular touchpoints and communication.
Guide clients with complex employee relations issues during investigations involving sensitive matters, acting as the point of contact if needed. This includes conducting thorough and impartial documentation, gathering and analyzing relevant information, and ensuring compliance with client company policies and state and federal laws.
Provide expert guidance and solutions on the ADA interaction, FMLA, and state leave compliance such as Paid Family and Medical Leave (PFML), Paid Family Leave (PFL), and State Disability Insurance (SDI).
Attend webinars, seminars, and other training sessions to remain informed about emerging trends, including regulatory updates, advancements in HR and employment law technologies.
Deliver excellent internal and external customer service, time management, and multitasking skills.
Recommend strategic HR solutions to improve critical business objectives.
Work collaboratively in a team environment to resolve issues and maintain client loyalty.
Properly and timely document all client-related interactions.
Possess a general understanding of employee benefits, payroll, and unemployment claims.
Travel may be required based on client location or needs.
Perform other duties as assigned.

Education and Experience

A bachelors degree in human resources, Business Administration, or a related field or equivalent work experience is required.
Professional employer organization (PEO) experience is required.
Must possess a strong understanding of FLSA, EEOC, ADA, DOL, and legal matters related to HR.
3-5 years of Human Resource experience in a PEO environment.
Proficiency with Microsoft Office software (Excel, Word, PowerPoint) and ability to learn other applications as needed.
Experience with various HRIS and payroll platforms preferred.
PHR, SPHR, SHRM-CP, or SHRM-SCP certification is required.

Competency

Ability to work as part of a team. Oral and written communication skills. Ability to build collaborative relationships. Customer/client service. Detail oriented. Ability to meet deadlines. Interpersonal skills. Ability to multi-task and prioritize.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.

NOTE

: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. Nothing in this job description shall create or is intended to create or shall be construed to constitute a contract of employment, express or implied. Employees are held accountable for all duties of this job.