Guest Service Representative / Front Desk Clerk

Lewiston, ID, United States

Job Description


Holiday Inn Express Lewiston, Idaho managed by Northwest x Southern Hospitality (NSH) is currently interviewing for a Guest Service Representative/Front Desk Clerk! Our location has recently been through a multi-million-dollar renovation project and it is going to lead us into the next generation of hospitality. We are excited to give our guests a better experience than ever before. Whether you are new to hotels or a seasoned veteran we are looking for you! The right candidate will have a true hospitality attitude and knows what it takes to create an enjoyable stay and memories for our guests!

We offer our team members a competitive salary, excellent benefits, and continuous opportunities for advancement. Are you considering a career in hospitality, if so, Northwest x Southern Hospitality is for you, apply today!

How we can elevate your career:

  • Advancement: Most importantly, we are passionate about our people. We\'re not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you\'ll be able to work your way up the ladder.
  • Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.
  • If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today.
Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check-in, check-out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank.

Qualifications: Prior hotel or hospitality experience preferred but not required.

We offer a competitive salary based on position and experience; opportunities for an Incentive Bonus! Benefits include team member travel discounts, entertainment discounts, flexible work schedules, generous PTO plans and more!

Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt & IHG brands.

To learn more about our company please visit our web site at

Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Northwest x Southern Hospitality https://nsh.workbrightats.com

Northwest x Southern Hospitality

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Job Detail

  • Job Id
    JD4290329
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lewiston, ID, United States
  • Education
    Not mentioned