Job Description

Position Summary Details
This position will provide visitors with directions and any information they require, ensuring that they\xe2\x80\x99re greeted with courtesy every time as they enter the facility or office building. It\xe2\x80\x99s important that the individual in this role can stay calm under pressure or when dealing with a dissatisfied customer.



Responsibilities

• Maintains their work area, which is often a business entrance, performing housekeeping duties to ensure cleanliness and adhere to control and security policies. Helps guests feel comfortable and gives a positive first impression.
• Anticipates and responds to guests in a friendly and positive manner
• Communicates clearly and professionally while interacting enthusiastically with guests and co-workers
• Guests may sometimes be frustrated, confused, or angry, so it\xe2\x80\x99s vital that greeters are able to remain calm, professional, and polite
• Has knowledge of relevant products, policies and procedures
• Works as a team player in meeting guest needs and actively contributing to the efforts of all other departments
• Attends all required Department scheduled shifts, meetings and training sessions
• Maintains a safe work area
• Able to enact facility emergency procedures
• Provides optimal levels of customer service wherever possible
• Analyzes the customer\xe2\x80\x99s requirements and help them find the best solution by directing them to the appropriate department.

Qualifications

• One year of similar experience preferred.
• Must meet all requirements to receive required badges and seals (if applicable), including successful completion of a background check and ten-year work history

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM\xe2\x80\x99s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes \xe2\x80\x94 from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.



The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.




All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.