Job Description

SUMMARY

Our Golf Operations Department is looking to fill a Golf related internships for summer 2026. Hospitality or related majors are encouraged to apply. This position is responsible for checking in golfers, answering the phones, making tee time reservations, learning Golf Operations and assisting guests as well as pro shop retail sales.



ESSENTIAL DUTIES AND RESPONSIBILITIES

Consistently communicate with guests utilizing 4 Diamond verbiage Greet golfers and other guests as they enter the Pro Shop Project a pleasant attitude to all guests, members and fellow performers Use of computer to check-in golfers on the electronic tee sheet (EZ Links) Check-in golfers and other guests at the register using Point of Sale software (Abacus 21) Be familiar with the Pro Shop retail items and help the guests on the Sales floor Responsible for handling cash, credit cards, room charges, gift certificates and member charges Promote other areas of the Resort including Spa, Retail, Rooms, Food and Beverage, etc... Communicate with the Maintenance crew daily on conditions and golf car restrictions Communicate with Starters and Player Assistants on additions to tee sheet and other items Politely answer phones within three rings Properly book tee times on EZ Links Keep the Pro Shop clean and in order Complete all assignments requested of you Must follow proper grooming and dress standards set forth by GTRS Employee Handbook Maintain open line of communication with Supervisor Use computer to complete End-of-Day reports and perform daily cash drops Must understand and abide by environmental practices of the Resort Other duties as assigned

EDUCATION/EXPERIENCE

MUST BE currently enrolled at a University, College, or Community College and receive college credit for the Internship Previous knowledge of golf course operations & etiquette preferred Customer service & cashier experience helpful

ADDITIONAL INTERNSHIP RESPONSIBILITIES

Attend bi-weekly intern meetings and committee meetings Complete internship projects Work a flexible schedule, 30-40+ hours per week

OTHER SKILLS AND ABILITIES

Good knowledge and experience using computer. Prior experience with Microsoft Excel is helpful. Must be able to communicate well with others.



SUPERVISORY RESPONSIBILITIES (If applicable)

None



TYPICAL PHYSICAL DEMANDS

Required to stand for long periods of time. Occasional lifting of items up to 50lbs may be necessary.



TYPICAL MENTAL DEMANDS

May encounter customer complaints, long lines of people checking in, and high levels of phone calls. Must be able to handle these situations with tact and professionalism.



WORKING CONDITIONS

Working inside the vast majority of the time. Hours anywhere from 6:00 am until 10:00 pm. Must be able to work flexible hours including days, evenings, weekends and holidays. Must be able to work in a fast paced environment and be able to multi-task.



COMMENTS

Native American Preference will apply. Must be able to pass a background investigation and a drug test as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.



The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.