Job Description

GOLF OPERATIONS INTERN - for 2026 Season

Join the fun, fast-paced team at Destination Geneva National, home to three signature courses by Arnold Palmer, Gary Player and Lee Trevino and a one-acre Himalayas-style putting course in scenic Lake Geneva, Wisconsin's top resort town.

Our PGA staff will mentor you as you apply what you've learned in your Golf Course Management program and rack up valuable resort & private club experience at a world-class golf establishment.

During your season at Destination GN, you will execute point of sale and tee time operations, merchandising, outside operations (player services, golf cart fleet setup), tournament/outing setup, member relations and services, Simulator Studio setup, and assist with junior golf clinics while providing the highest level of customer service and satisfaction. On-property housing is available on a first-sign, first-served basis with preference given to six-month interns.

EDUCATION/EXPERIENCE

Must have high school diploma or GED One or more years in a two- or four-year college program, preferably majoring in Golf Course Management (PGM or GEM major) Basic computer understanding, usage and reboot knowledge Knowledge of the game of golf is preferred

ESSENTIAL FUNCTIONS

Offer friendly and professional customer service to all resort patrons, members and guests. Use the point-of-sale system to: check in golfers, sell merchandise and make/check tee times. Assist in ensuring guest check-in/ fee collection in coordination with pros and starters. Assist in outing/tournament setup Assist when needed with the operation of outside services (player services, starters, player assistants) Assist with inventory control: accepting of new inventory, displays and end-of-month counts Coordinate with Stay & Play managers on overnight guests regarding their tee times Communicate with starters and player assistants to ensure exceptional guest/member experiences and place of play Provide resolution skills and tactics for issues that arise to appease guests/members Conduct oneself in professional manner and maintain a professional image at all times as a representative of Geneva National Be aware of course availability and scheduling, as well as promoting GN events and restaurants to members and the public Perform any duties assigned by Resort Head Professional Uphold the company policies and procedures when dealing with customers and members

CAREER TRACK

This internship provides hands-on experience in golf operations and is an excellent stepping stone toward a career in the golf and hospitality industry. Successful interns may pursue roles such as:

Golf Operations Assistant/Attendant Outside Services Supervisor Assistant Golf Professional Golf Shop Associate/Merchandiser Event Coordinator (Golf Tournaments & Outings) Progression toward Head Golf Professional or Golf Operations Manager

BENEFITS & HOUSING

On-property housing is available to six-month golf interns on a first-sign, first-served basis. Live and work in Lake Geneva, Wisconsin's top resort town offering freshwater sports, shoreline hiking, boutique shopping, award-winning dining, ziplining, hot air balloons, historic boat tours, beaches, concerts, nightlife, and of course, world-class golf. Lake Geneva is only a 45-minute drive from Milwaukee, 90 minutes from Madison, and under two hours to Chicago. All seasonal staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, and more. Golf interns receive complimentary uniform pieces including branded golf shirts, jacket, and hat. Option for pay-as-you-earn with Dayforce Wallet. Encouraging and supportive work environment that values creativity and teamwork. Potential for professional growth within a dynamic hospitality organization. Competitive pay and performance-based incentives.

PHYSICAL REQUIREMENTS

Ability to stand and walk for extended periods of time (up to 8-10 hours per shift). Ability to lift, carry, and transport golf bags and equipment (up to 50 lbs.). Ability to bend, stoop, reach, and push/pull. Ability to wash, clean, and restock golf carts, which requires repetitive motion and use of cleaning equipment. Ability to safely operate golf carts and other golf course equipment. Comfortable working outdoors in varying weather conditions (heat, cold, rain). Ability to hear, speak, and see clearly to ensure guest safety and satisfaction.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Destination Geneva National?

Specializing in the resort & private golf club lifestyle, Destination GN hosts 54 holes of signature golf by Palmer, Player and Trevino, award-winning dining and event venues, a lakeside practice facility with a one-acre Himalayas style putting course, sprawling semi-private Clubhouse with sweeping verandas, and sleek on-course executive suites and cottages. Tee up a career at Southeast Wisconsin's premier golf resort and set the stage for celebration. Learn more at www.destinationgn.com.